Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Staff Data Scientist - Personalization & Shopping

Company: Pinterest

Location: Remote

Posted Nov 23, 2025

Pinterest is a leading visual search and discovery platform with a strategic focus on Shopping. The company is seeking a Staff Data Scientist to advance Shopping by developing methods and models to explain content promotion, working cross-functionally, and driving product innovation. The role requires 7+ years of experience, strong quantitative skills, and expertise in recommendation systems and causal inference.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Nov 23, 2025

Figma is seeking a Manager Mid Market Sales to join their growing team, emphasizing innovation, collaboration, and opportunities to shape sales processes. The role offers leadership in a dynamic environment with competitive benefits and career growth prospects.

Staff Full-Stack Software Engineer - Canva AI

Company: Canva

Location: Australia

Posted Nov 23, 2025

This role involves leading Canva AI's frontend evolution, integrating new features, and collaborating across teams to create innovative user experiences with significant impact. The position emphasizes technical leadership, cross-functional collaboration, and contributing to Canva's strategic vision as a central hub for visual communication.

Senior Manager - Operations Enablement

Company: Alma

Location: USA

Posted Nov 23, 2025

The job posting is for a Senior Manager Operations Enablement role at Alma, a company that supports mental health insurance providers. The role involves leading a team of enablement professionals, designing and executing scalable enablement strategies, and partnering with various teams to drive performance and impact. The ideal candidate should have experience in learning and development, people management, and be passionate about mental health and diversity, equity, and inclusion.

Senior Quality Engineer (iOS)

Company: Goodnotes

Location: Singapore

Posted Nov 23, 2025

Goodnotes is a company that believes in unleashing the potential of individuals by merging human creativity with AI capabilities. They aim to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. The company values include dreaming big, building great things, operating like an owner, winning like a sports team, learning and growing fast, and sharing passion. They are looking for a Quality Engineering team member to join their PSM Performance Stability Monitoring squad, focusing on performance, stability, and automation for their iOS and cross-platform applications.

Staff Machine Learning Engineer - Ads Targeting

Company: Reddit

Location: USA

Posted Nov 23, 2025

Reddit is evolving its mission to bring community belonging and empowerment to everyone. The company is focused on providing a delightful and relevant experience to users, including in its Ads products. The year ahead is busy, and Reddit is looking for Ads Targeting ML engineers to design and implement ML systems for improving targeting products.

Engineering Manager - Software Supply Chain Security: Auth Infrastructure

Company: GitLab

Location: USA

Posted Nov 23, 2025

The role of Engineering Manager for the Auth Infrastructure team at GitLab involves leading a team to build and scale the authentication infrastructure layer, focusing on distributed systems, proxy technologies, and infrastructure security. The role emphasizes team health, hiring, and collaboration with other teams to ensure seamless integration across GitLab's architecture.

Account Executive - SMB

Company: Sprout Social

Location: Australia

Posted Nov 23, 2025

Sprout Social is seeking a highly driven, collaborative, and tech-savvy SMB Account Executive to join their Sales team in New South Wales or Victoria, Australia. The role involves driving new business, generating pipeline coverage, using solution-based value selling, partnering with team members, and owning performance metrics. The company offers a supportive environment for career growth and development.

Staff Full-Stack Engineer

Company: Upwork

Location: Latin America

Posted Nov 23, 2025

Upwork is a global work marketplace connecting businesses with skilled professionals. The company is investing in AI-powered matchmaking and recommendation infrastructure. The job posting is for a contract position focused on designing and implementing core systems for AI-powered matchmaking, with responsibilities including system design, architectural decisions, and mentoring engineers.

Senior Data Scientist

Company: Canva

Location: UK

Posted Nov 23, 2025

The job description is for a Regional Data Lead role at Canva, focusing on building a dedicated regional team for GPTN (Germany, Poland, Turkey, Netherlands). The role involves crafting data narratives, identifying growth bottlenecks, building dashboards, defining data strategy, partnering with cross-functional teams, and supporting product experimentation initiatives. Canva offers a vibrant work environment, equity packages, inclusive parental leave, and other benefits.

Unity Game Developer (Mini Game Prototype focus) ( for 2026)

Company: SMG Studio

Location: Australia

Posted Nov 23, 2025

SMG seeks experienced Unity developers for full-time or part-time roles, emphasizing prototyping and collaboration. The position offers perks like flexible work, global team collaboration, and opportunities to work on high-profile projects. Applicants must submit game samples and portfolios.

Engineering Manager – AI Transformation & Developer Experience

Company: Goodnotes

Location: Europe,Asia

Posted Nov 23, 2025

The job description is for an engineering leader passionate about using AI to improve developer productivity and happiness. The role involves building an internal AI agency, transforming engineering practices with AI, and owning the Developer Experience roadmap. The ideal candidate has 8+ years of software engineering experience, proven track record in AIdriven developer productivity transformations, and deep expertise with modern AIML ecosystems.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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