Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Platform Engineer

Company: The Motley Fool

Location: USA

Posted Nov 23, 2025

The Motley Fool is a financial services company focused on helping people make better investment decisions through transparency and education. They seek a Senior Platform Engineer with expertise in cloud infrastructure, automation, and DevOps to modernize their platform and optimize operations. The role emphasizes collaboration, innovation, and a strong work-life balance, with a competitive salary range of $160,000-$190,000.

Head of Revenue Operations

Company: Mapbox

Location: USA

Posted Nov 23, 2025

This job description highlights Mapbox's leadership in real-time location technology and seeks a strategic Rev Ops leader to drive sales growth through data analytics, forecasting, and cross-functional collaboration. The role emphasizes innovation, operational excellence, and a fast-paced pre-IPO environment with competitive compensation and a commitment to diversity.

Channel Program Lead - Alliances & Channels

Company: Stripe

Location: USA

Posted Nov 23, 2025

Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Alliances & Channels A&C team is responsible for building a vibrant ecosystem of partners to accelerate Stripe's mission. The role described is a strategic leadership position responsible for taking a new channel strategy from concept to a global revenue-generating program, owning the business case, partner experience, and leading cross-functional teams to bring two critical new partner motions to market.

Senior Analyst, Financial Operations - Transportation

Company: Reserv

Location: USA

Posted Nov 23, 2025

Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking a Senior Analyst to lead financial reconciliations and process improvements for their transportation customers. The role requires strong analytical skills, experience with financial tools, and the ability to work in a fast-paced environment.

Senior Go-to-Market (RevOps) Engineer

Company: Skedda

Location: Europe

Posted Nov 23, 2025

Skedda offers a competitive salary, flexible work, and a collaborative environment. The role involves developing software and contributing to product improvements. The company emphasizes quality, ownership, and innovation.

Social & Creative Strategy Manager

Company: Megaport

Location: USA

Posted Nov 23, 2025

Megaport, a global leader in Network as a Service (NaaS), emphasizes a collaborative and supportive work culture with a focus on innovation and customer-centricity. The role seeks a creative leader to shape brand narratives across multiple channels while driving community engagement and content quality through strategic storytelling and cross-functional collaboration.

Data Engineer

Company: Zapier

Location: North America,EMEA

Posted Nov 23, 2025

Zapier is seeking a Data Engineer to help shape data systems and scale automation globally. The role involves building scalable data services, collaborating with teams, and ensuring data reliability. The company emphasizes diversity, remote work flexibility, and a commitment to inclusion.

Senior Software Engineer

Company: SciLeads

Location: UK

Posted Nov 23, 2025

SciLeads is a fast-growing, award-winning SaaS company in the life science and pharmaceutical industry. They are seeking an experienced Senior Software Engineer to lead technical vision and drive the development of their platform. The company values putting people first and offers a fully remote working culture with various benefits.

Cloud Data Engineer (SQL, AI Search, and Observability)

Company: OnBoard

Location: USA

Posted Nov 23, 2025

The Cloud Data Engineer role involves designing, deploying, and operating SQL Server workloads and AI search platforms. Key responsibilities include building AI search and Elasticsearch clusters, collaborating with developers and ML teams, integrating observability, optimizing SQL queries, securing data access, automating operations, implementing IaC, driving incident resolution, and maintaining technical documentation. The ideal candidate should have 3-5 years of experience managing Microsoft SQL Server, strong experience with full-text and semantic search, experience with RAG/LLM architectures, proficiency in tuning database performance, experience with observability platforms, automation scripting, and Infrastructure-as-Code.

Lead Counsel - Privacy

Company: HubSpot

Location: USA

Posted Nov 23, 2025

HubSpot is seeking a lead counsel for privacy, data protection, and security to provide strategic advice, monitor emerging laws, lead compliance efforts, and partner with regulators. The role requires deep knowledge of global privacy regulations, experience with AI governance, and strong communication skills.

Mobile Engineer (React Native)

Company: PadSplit

Location: Latin America

Posted Nov 23, 2025

PadSplit is seeking a proactive React Native Mobile Engineer to lead mobile app development, enhance web frontend using Reactjs, and collaborate cross-functionally. The role involves building and optimizing mobile apps, enhancing web interfaces, collaborating with design and product teams, ensuring code quality, optimizing performance, and driving development. The ideal candidate should have expertise in React Native, strong Reactjs skills, backend awareness, database knowledge, version control mastery, testing proficiency, problem-solving strength, and effective communication.

Solutions Architect - WAMS

Company: SpryPoint

Location: USA

Posted Nov 23, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the metertocash process, with a focus on customer success and continuous improvement.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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