Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Technical Program Manager - Risk
Company: Stripe
Location: Remote
Posted Nov 22, 2025
Stripe seeks a Technical Program Manager to drive risk and compliance initiatives, emphasizing opportunities to impact the global economy and advance critical infrastructure projects. The role involves cross-functional collaboration, strategic planning, and improving team efficiency while aligning with Stripe's mission to grow the internet's GDP.
Performance Marketing Manager
Company: Jane App
Location: Canada
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for their practices. They value collaboration, growth mindset, and flexibility. The company is looking for a Performance Marketing Manager to drive growth in paid media channels and optimize acquisition funnels.
Enterprise Account Director - Department of Defense (DoD)
Company: Yubico
Location: USA
Posted Nov 22, 2025
Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.
Sr. Manager - Product Growth, Strategy & Operations
Company: ExtraHop
Location: Remote
Posted Nov 22, 2025
The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.
Machine Learning Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit is expanding its Ads teams, focusing on innovation and ML-driven solutions. The role involves developing ML models for ad ranking and optimization, with a strong emphasis on impact and collaboration.
Technical Support Engineer III
Company: Mapbox
Location: UK
Posted Nov 22, 2025
Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. Their support team offers comprehensive documentation, email support, and technical assistance to help customers succeed. They value high-performing individuals, diversity, and a customer-first approach.
Head of Events
Company: Black & White Zebra
Location: Canada
Posted Nov 22, 2025
BWZ is hiring a Head of Events to build a world-class events business from scratch. The role involves defining the event strategy, executing marquee events, and scaling the events division. Events will span in-person, virtual, and hybrid formats, and must be deeply integrated with BWZ's publications to drive audience growth, editorial output, and commercial performance.
Director - Product Engineering, AI
Company: Synack
Location: Remote
Posted Nov 22, 2025
Synack is a Penetration Testing as a Service platform that discovers assets, pentests for critical vulnerabilities, and provides visibility into security risks. They have a community of security researchers delivering continuous penetration testing and vulnerability management. The Director of Product Engineering with a specialization in AI leads the strategic direction, development, and execution of AI-powered products and features.
Staff Software Engineer - ML Feature Platform
Company: Reddit
Location: Remote
Posted Nov 22, 2025
The Machine Learning Platform team at Reddit is seeking a Staff Software Engineer to work on their ML Feature Platform. The role involves architecting, implementing, and maintaining foundational ML infrastructure used for computing, storing, and retrieving features that power various Reddit features. The ideal candidate should have 8+ years of experience in production software development, experience with large-scale ML systems, and knowledge of distributed systems and big data.
Senior Product Designer II - Pricing & Packaging
Company: HubSpot
Location: Remote
Posted Nov 22, 2025
The role of Senior Product Designer I/II at HubSpot Fintech focuses on designing seamless experiences for pricing and packaging in the fintech industry. The position involves collaborating with cross-functional teams, leveraging AI, and owning end-to-end design work to drive business growth and customer satisfaction.
Senior Machine Learning Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit is expanding its Ads teams with opportunities for ML engineers and experts, emphasizing innovation, growth, and competitive benefits. The role involves building scalable systems, optimizing ad performance, and contributing to core priorities in machine learning and product development.
Software Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit offers a flexible workforce with options for remote work or working from one of their physical office locations. The company is currently hiring across multiple teams, including the Ads ML Serving Team, Attribution & Identity Team, and Ads Growth Team. The Business Manager team is known for its inclusive and collaborative culture, where diverse perspectives are valued. The role described is a generalist mid-level backend position within the Ads Organization, with responsibilities including working with product managers to design and implement Ads products, collaborating with platform and data teams, and building extensible components.