Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Security Engineer L5 - Incident Response Team

Company: Netflix

Location: Poland

Posted Nov 18, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible viewing experience, allowing members to play, pause, and resume watching anytime, anywhere. The company values diversity and inclusion, and strives to create a unique culture.

Content Designer - Advertising

Company: Spotify

Location: North America,Latin America

Posted Nov 18, 2025

The role is for a Content Designer to join the Ads design team at Spotify, focusing on writing clear UX copy for the Ads Manager interface and consumer-facing ad formats. The ideal candidate should have 3+ years of experience in content design, UX writing, or a similar role, with a strong interest in Artificial Intelligence. The position offers flexibility to work within the Americas region, with a base salary range of $118,623 to $169,462 plus equity. Spotify is an equal opportunity employer with a commitment to inclusivity and accessibility.

Customer Care Process Excellence Manager

Company: InPost

Location: Poland

Posted Nov 18, 2025

InPost Group is an innovative European out-of-home deliveries company with a network of intelligent lockers and expanding service portfolio. They are seeking a Customer Care Excellence Manager to lead strategic and operational initiatives to drive process improvement and innovation across the group's customer care function.

Sr. Customer Billing & Real Specialist

Company: Fortive

Location: USA

Posted Nov 18, 2025

The text describes billing operations responsibilities including invoice generation, cross-functional collaboration, and system maintenance. It outlines job requirements such as education, experience, and technical skills needed for a SaaS billing role.

Director - Implementation

Company: ImageTrend

Location: USA

Posted Nov 18, 2025

ImageTrend Inc focuses on healthcare data integration and offers a Director of Implementation role with strategic leadership and project delivery responsibilities, featuring a competitive salary range of $115k-$150k. The position emphasizes client satisfaction, process improvements, and cross-functional collaboration while promoting a inclusive workplace environment.

Director - Strategic Planning

Company: EVERSANA

Location: USA

Posted Nov 18, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They seek a Director of Strategic Planning to act as the voice of the customer, collaborate with teams, and develop data-driven strategies.

Product Manager

Company: LI.FI

Location: North America,Latin America,EMEA,APAC

Posted Nov 18, 2025

The job posting is for a Product Manager to lead the development and go-to-market strategy for the company's B2B2C product suite and widget. The role involves defining product requirements, building roadmaps, driving MVPs to market, conducting user research, collaborating with engineers and partners, and contributing strategically to the company's growth. The ideal candidate has 5+ years of product management experience, preferably in B2B2C or fintech/crypto, a proven track record of bringing technical products to market, and strong user research and go-to-market skills. The company culture emphasizes embracing differences, owning tasks end-to-end, failing forward, and having fun together. Benefits include annual team offsites, PTO, flexible remote days and hours, equity participation, personal development budget, and remote budget.

Enterprise Sales Leader - Healthcare & Life Sciences

Company: OpenAI

Location: USA

Posted Nov 18, 2025

OpenAI is seeking an experienced Enterprise Sales Leader for the Healthcare & Life Sciences industry. The role involves building and leading a team of Account Directors to land and grow large HLS customers. The leader will coach reps, drive pipeline and forecasting practices, and create a vertical GTM playbook. The role requires 15+ years of enterprise sales experience, a track record of driving revenue growth, and experience leading verticalized sales motions.

Associate Account Executive

Company: FireMon

Location: Mexico

Posted Nov 18, 2025

FireMon is warning about a phishing attempt impersonating their HR department. They are hiring an Account Associate to help with customer acquisition and revenue growth. The role involves working with partners, marketing, and channel teams. FireMon provides network security solutions for hybrid environments.

Virtual Assistant (with Social Media & CSR Background)

Company: Bamboo Works

Location: Philippines

Posted Nov 18, 2025

The job posting is for a part-time virtual assistant role supporting a growing electrical services business in Australia. The role involves handling customer calls, managing CRM and scheduling, social media posting, and other administrative tasks. The ideal candidate should have excellent communication skills, experience in customer service and social media, and be comfortable using various software platforms.

Dir. of Downstream Marketing

Company: Fortive

Location: USA

Posted Nov 18, 2025

The text describes the role of a lead coach and manager for a team of downstream Marketing Managers. It outlines responsibilities such as cultivating a culture of excellence, managing budgets, setting objectives, collaborating with HR, driving results through safety and quality, and having extensive experience in marketing, management, and the medical device industry. The role involves developing and executing marketing plans, building relationships with healthcare professionals and functional leaders, and adapting strategies for local success.

Customer Experience - Program Manager

Company: iRhythm

Location: USA

Posted Nov 18, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to provide clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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