Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Content Strategist

Company: Metalab

Location: Remote

Posted Nov 16, 2025

The job posting is for a content strategist or UX writer to work on product content, interface copy, and content systems for an agency. The role involves collaborating with designers, researchers, engineers, and clients to shape language and structures for digital products. The ideal candidate has 5+ years of experience in content strategy or UX writing, a strong portfolio, and skills in running workshops and defining content standards.

Sr. Performance Marketing Specialist

Company: Lingraphica

Location: Remote

Posted Nov 16, 2025

Lingraphica seeks a Sr. Performance Marketing Specialist to lead paid media campaigns, emphasizing data-driven strategies and cross-functional collaboration. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.

Key Client Consulting Partner Energy and Utilities

Company: Guidehouse

Location: Remote

Posted Nov 16, 2025

The job posting is for a Key Client Partner position within the Energy Providers practice at Guidehouse. The role involves driving growth and customer satisfaction by crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting services to Investor-Owned Utilities. The ideal candidate will have extensive experience in key client business development and account management in the Energy and Utility sector, with a proven track record of developing and growing key client accounts. The position offers a competitive compensation package and benefits.

Technical Account Manager - Global Partner Programs

Company: Blackbaud

Location: Remote

Posted Nov 16, 2025

The role is for a Partner Technical Account Manager who will support the ISV program strategy, collaborate with partners, and act as the primary technical point of contact. The ideal candidate should have technical knowledge, experience with ISV ecosystems, and strong problem-solving skills.

Senior Scrum Master

Company: Green Dot Corporation

Location: Remote

Posted Nov 16, 2025

Green Dot Corporation is seeking a Scrum Master to lead Agile delivery for cross-functional product and engineering teams. The role involves facilitating Scrum ceremonies, removing impediments, driving continuous improvement, and working closely with the product development team to ensure high-quality product delivery. The company promotes diversity, offers equal opportunity, and provides reasonable accommodations for candidates.

Jr. Customer Support Engineer

Company: PolicyFly

Location: USA

Posted Nov 17, 2025

PolicyFly is modernizing specialty insurance with automation and intuitive design. The job offers hands-on technical experience in customer-facing configurations, scripting, and system improvements, with growth opportunities into leadership roles and expertise in insurance workflows.

Strategic Operations Program Manager

Company: iRhythm

Location: USA

Posted Nov 17, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is looking for a Senior Project Manager to lead large-scale cross-functional projects, drive operational excellence, and collaborate with diverse teams to deliver strategic initiatives.

Sr API Engineer (Data Platform)

Company: Henry Schein One

Location: Remote

Posted Nov 16, 2025

This job posting describes a senior data platform engineer role with responsibilities including API development, pipeline optimization, team collaboration, and mentorship. It highlights technologies like Python, Spark, and Kafka, along with qualifications and a competitive salary range of $115,000-$150,000. The position offers benefits like healthcare coverage, 401K matching, and career growth opportunities within a healthcare tech company.

Salesforce Technical Project Manager

Company: Guidehouse

Location: Remote

Posted Nov 16, 2025

The job posting is for a Project Manager position at Guidehouse, leading Salesforce Solutions delivery. The role requires strong Salesforce platform expertise, project management experience, and the ability to obtain and maintain a Federal or DoD Public Trust. The position offers competitive compensation and a comprehensive benefits package.

Sales Trader

Company: SFOX

Location: Remote

Posted Nov 16, 2025

The job posting is for a dynamic and experienced Sales Trader with a strong background in cryptocurrency markets. The ideal candidate will have a deep understanding of digital assets, liquidity sourcing, and institutional client engagement. Responsibilities include executing trades, managing client relationships, providing market insights, and collaborating with the trading desk. Requirements include 3+ years of experience, familiarity with crypto products, proven track record of building client relationships, and strong analytical and communication skills.

SailPoint Engineer

Company: Guidehouse

Location: Remote

Posted Nov 16, 2025

The job posting is for a Software Development and Support role in the Software Development amp Support job family. The role requires strong knowledge of SailPoint, experience in designing and implementing IAM or cloud-based applications, and the ability to obtain a Public Trust clearance. The position offers a competitive salary range and a comprehensive benefits package.

Associate Sales Consultant

Company: Finalsite

Location: USA

Posted Nov 17, 2025

Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. The Associate Sales Consultant role involves securing new sales, cross-selling, and upselling to existing clients, with a focus on the K12, charter, and independent schools market.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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