Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Commercial Counsel

Company: ElevenLabs

Location: Remote

Posted Nov 16, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved rapid growth, with a mission to make information accessible in any voice, language, or sound. The company offers a Creative Platform and Agents Platform powered by proprietary AI models.

Presales Solutions Architect

Company: Moveworks

Location: Remote

Posted Nov 16, 2025

The job posting is for a PreSales Solution Architect role in the USA, preferably in California. The role involves collaborating with sales and presales teams, building innovative solutions, conducting workshops, leading proof-of-concepts, and developing materials to support the presales team. The ideal candidate should have over 6 years of experience in presales or post-sales technical roles, expertise in enterprise systems, programming languages, and APIs, and excellent communication and presentation skills.

Global Lead - Financial Consulting & Advisory

Company: Teach For All

Location: Remote

Posted Nov 16, 2025

This job posting seeks a Global Lead Financial Consulting & Advisory role to support early-stage entrepreneurs and network partners globally. The position focuses on financial sustainability, strategic guidance, and building collaborative communities. It emphasizes leadership coaching, knowledge development, and cross-functional collaboration while offering professional growth and a competitive compensation package.

Senior iOS Software Engineer - Design Systems

Company: Dropbox

Location: Remote

Posted Nov 16, 2025

This job description outlines a Senior iOS Engineer role at Dropbox, focusing on design system development, cross-platform collaboration, and scalability. It details responsibilities, requirements, and compensation across different US zones.

Senior iOS Software Engineer - Design Systems

Company: Dropbox

Location: Remote

Posted Nov 16, 2025

The role of a Senior iOS Engineer on the Design System Team involves building and evolving Dropbox's DIG design system iOS component library, collaborating with cross-platform peers, and improving internal documentation and tooling. The position requires 8+ years of iOS development experience, proficiency in Swift, SwiftUI, and UIKit, and a strong understanding of Apple HIG and accessibility standards.

Customer Growth Manager

Company: Cloudbeds

Location: Latin America

Posted Nov 16, 2025

This job description outlines the role of a Customer Growth Manager, focusing on upselling and crossselling to existing customers through outbound initiatives. The position requires building high-quality sales pipelines, maintaining stakeholder relationships, and demonstrating expertise in hospitality tech. Key qualifications include a proven sales track record, industry knowledge, and proficiency with CRM tools.

Vice President - Insurance Product

Company: Gravie

Location: Remote

Posted Nov 16, 2025

Gravie is a company focused on improving healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Vice President of Insurance Product to lead product strategy development and management for their insurance products, with a focus on financial growth and member experience. The role requires 10+ years of experience in healthcare strategy and execution, 5+ years in insurance product design and management, and strong leadership skills. Gravie offers a unique benefits package and a mission-driven work environment.

Associate Account Manager

Company: PadSplit

Location: Remote

Posted Nov 16, 2025

PadSplit is hiring an Associate Account Manager to provide scalable, high-impact support to their growing community of hosts. The role involves engaging hosts through group channels, ensuring clear communication, and empowering hosts with resources to succeed on the platform. The ideal candidate is a proactive communicator with a customer-first mindset, able to simplify complex ideas, analyze data, and build engaging webinars and email programs at scale.

Senior Product Design Director

Company: Webflow

Location: USA

Posted Nov 16, 2025

Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development tools, AI-driven personalization, and seamless hosting. The Senior Product Design Director role involves leading product design strategy, managing core product groups, and shaping the future of Webflow's product experience. The company offers competitive compensation, benefits, and a remote-first work environment.

Professional Services Engineer - P4

Company: Perforce

Location: Remote

Posted Nov 16, 2025

Perforce is a global company that values collaboration, creativity, and employee wellness. They offer a rewarding career with opportunities to work with top brands and develop expertise in enterprise version control solutions. The company provides comprehensive P4 availability management, security, performance optimization, and development workflow design services.

Senior Independent AI Engineer / Architect

Company: A.Team

Location: Americas, Europe, Israel

Posted Nov 16, 2025

ATeam is an invite-only network of senior builders who work on exclusive missions with Fortune 500 companies and top startups. The company offers competitive compensation, autonomy, and the opportunity to lead the design, deployment, and scaling of production AI systems. ATeam is looking for senior AIML engineers, AI architects, tech leaders, and specialists in LLMs, CV, NLP, or infra with proven depth.

Senior Product Designer II - Segments

Company: HubSpot

Location: Remote

Posted Nov 16, 2025

HubSpot is seeking a Senior Product Designer II to reimagine segmentation and transform their Lists product into an AI-enabled audiences platform. The role involves tackling cross-product problems, shaping design systems, leveraging AI features, collaborating across functions, measuring impact, and fostering an inclusive culture. The ideal candidate should have proven product design expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI curiosity, and a growth mindset.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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