Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Affiliate Growth Manager - Fogo

Company: Douro Labs

Location: Remote

Posted Nov 16, 2025

The job posting seeks an Affiliate Growth Manager to drive growth through affiliate partnerships in a dynamic DeFi environment, offering remote work and global collaboration opportunities.

Operations Associate - Workforce Scheduling & Systems Admin

Company: Grow Therapy

Location: USA

Posted Nov 16, 2025

The job posting is for an experienced Workforce Scheduling and Systems Admin to manage the Assembled WFM tool. The role involves setting up, maintaining, and optimizing the tool to enhance customer satisfaction and support operations efficiency. The ideal candidate should have strong project management skills, understanding of customer support metrics, and experience with the Assembled WFM software.

SEO Specialist

Company: Outliant

Location: Latin America

Posted Nov 16, 2025

Ignite Visibility is an award-winning digital marketing agency known for its innovative approach and strategic solutions. They recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values excellence, ingenuity, and empowers team members to push boundaries and deliver exceptional digital experiences.

Machine Learning Manager - PF&O (Recommendations & Forecasting)

Company: Reddit

Location: Canada

Posted Nov 16, 2025

Reddit is building a first-class ads platform with new products to connect advertisers with engaged communities. The Advertiser Optimization org is driving this by building autobidding and conversion-based products. The PFampO team is building advertiser and sales tools, including ML systems and data-driven recommendations to teach advertisers how to use Reddit campaigns effectively.

Strategic Finance Manager - User Growth

Company: Reddit

Location: USA

Posted Nov 16, 2025

This job description outlines a high-impact Strategic Finance Manager role at Reddit, focusing on user growth through data-driven models and cross-functional collaboration. It highlights key responsibilities, qualifications, and benefits including competitive compensation and comprehensive employee perks.

Customer Growth Manager

Company: Cloudbeds

Location: APAC

Posted Nov 16, 2025

The role of Customer Growth Manager focuses on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build strong relationships with key stakeholders. They will identify upselling opportunities, understand customer needs, and collaborate with other teams to ensure smooth implementation of upsold products.

Senior Backend Engineer

Company: Checkly

Location: Spain,Poland,Ukraine,UK,Germany,France

Posted Nov 16, 2025

Checkly is a fully remote SaaS company that provides a DevTool for developers to ensure application performance and reliability. They are looking for a Senior Backend Engineer to join their team and work on expanding their backend infrastructure, implementing new features, and scaling their platform. Checkly offers a transparent salary, flexible work hours, and a remote-first culture.

Verifications Analyst

Company: Airtm

Location: Remote

Posted Nov 16, 2025

Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy to thrive, giving individuals, communities, and countries the tools to control their financial destinies.

Cyber Security Architect

Company: Guidehouse

Location: Remote

Posted Nov 16, 2025

This job posting seeks a Cybersecurity ArchitectEngineer with extensive experience in designing security systems, compliance, and incident response. The role requires expertise in cybersecurity frameworks and certifications, with benefits including competitive compensation, retirement plans, and professional development opportunities.

Senior Manager, Solution Architect Quote-to-Cash

Company: GitLab

Location: North America

Posted Nov 16, 2025

GitLab is seeking an experienced Solution Architect Manager to lead Quote to Cash transformation initiatives. The role involves designing and implementing end-to-end QuotetoCash solutions, leading transformation efforts, optimizing CPQ and Salesforce integration, and managing a team of engineers and analysts. The ideal candidate should have 10+ years of experience in enterprise B2B SaaS QuotetoCash solutions, expert-level knowledge of CPQ systems, and a proven track record in digital transformation initiatives.

Account Executive - Commercial Install Base

Company: Vercel

Location: USA

Posted Nov 16, 2025

The role is for a Sales Executive at Vercel, a fast-growing company that helps customers in the developer, operations, marketing, product, and IT fields. The position involves driving revenue growth, building relationships with key stakeholders, and partnering with other teams to deliver customer outcomes. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a WFH budget.

Customer Growth Manager

Company: Cloudbeds

Location: North America

Posted Nov 16, 2025

The role of Customer Growth Manager involves focusing on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build and manage a customer pipeline to achieve above-quota sales performance. Strong relationship-building, problem-solving, and communication skills are essential, along with proficiency in relevant tools and a willingness to travel.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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