Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Channel Performance Consultant
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The job description is for a Channel Performance Consultant role in the insurance industry. The role involves serving as a liaison between the underwriting and distribution channels to drive profitable growth. Key responsibilities include developing relationships with channel stakeholders, understanding channel economics, facilitating speed-to-market implementation of solutions, and building a best-in-class data accuracy program. The ideal candidate should have a bachelor's degree, at least 4 years of relevant experience, excellent communication skills, and proficiency in Excel, PowerPoint, and BI tools.
Claims Specialist II
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The Claims Specialist role involves managing claims, evaluating liability, negotiating settlements, and interacting with various parties. The position requires a BSBA degree or equivalent experience, 2+ years of claims experience, and knowledge of investigation techniques, medical terminology, and legal aspects. Liberty Mutual offers training, competitive pay, benefits, and a commitment to diversity and inclusion.
Claims Fraud Product Owner
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The role involves leading the creation of a Special Investigation Unit platform to prevent and detect fraud using predictive analytics, automation, and external intelligence. The ideal candidate should have domain knowledge in claims fraud, telematics, media forensics, or case management workflows, and experience in delivering measurable outcomes from product initiatives.
Associate Quality Assurance Engineer
Company: Evident Change
Location: USA
Posted Nov 12, 2025
The Associate Quality Assurance Engineer position at Evident Change is a remote full-time role for individuals passionate about ensuring tech products work seamlessly. The role involves executing manual and automated test cases, assisting with test data and environments, performing API testing, logging defects, and participating in Agile ceremonies. Evident Change offers competitive compensation, benefits, and a supportive work environment.
Anesthesia Regional Director - ASC
Company: Fortive
Location: USA
Posted Nov 12, 2025
The text describes a consultative selling and strategic account planning role in the healthcare IT industry. It emphasizes uncovering customer pain points, developing account plans, collaborating with internal teams and partners, and providing technical expertise. The role requires a bachelor's degree, 3-5 years of experience in B2B SaaS sales, and knowledge of healthcare IT ecosystems and SaaS integrations.
Account Director
Company: EVERSANA
Location: USA
Posted Nov 12, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They seek experienced professionals for Account Director roles.
Princ Data Solutions Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
Liberty Mutual is seeking a Principal Data Solutions Analyst to join their Corporate Financial Data Strategy and Governance Team. The role involves acting as a financial data steward, analyzing source data, and developing data solutions. The ideal candidate should have experience in coding for data management, Business Intelligence tools, and cloud platforms. Strong communication skills and a Bachelor's or Master's degree in a related field are required.
Paid Ads Specialist (Social & Search)
Company: GrowthAssistant
Location: USA
Posted Nov 12, 2025
GrowthAssistant is seeking a Paid Ads Specialist to manage and optimize paid advertising campaigns across Meta, Google, and TikTok Ads platforms. The role involves campaign management, creative asset management, reporting, and analytics. The ideal candidate should have 2+ years of social media ad buying experience, 1+ years of experience with Google Paid Ads, Search, YouTube, and Meta Paid Ads, and basic experience with Google Analytics and G Suite. The company offers benefits such as work from home, attendance performance and referral bonuses, paid holidays and time offs, and health insurance.
Full Stack Software Engineer (L5) - Delivery Engineering, Experiences
Company: Netflix
Location: USA
Posted Nov 12, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Engineering team focuses on improving software delivery experiences for Netflix engineers, working on platforms like Spinnaker and Managed Delivery. The role requires a full stack engineer with experience in Java, JavaScript, Angular, or React, and a focus on mentorship, collaboration, and customer empathy.
Senior Product Designer - Games Discovery
Company: Netflix
Location: USA
Posted Nov 12, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is on a mission to entertain the world and is expanding into gaming. The Netflix Games team is seeking a Senior Product Designer to help shape how members discover and engage with games on the platform. The role involves designing intuitive and scalable discovery experiences across TV and web platforms, integrating games into the broader Netflix ecosystem, and shaping product strategy in collaboration with cross-functional teams.
Engineering Manager (FE) - Video Storyline
Company: Canva
Location: New Zealand
Posted Nov 12, 2025
Canva is seeking an Engineering Manager to lead a new team focused on building AI-powered video editing tools. The role involves leading a frontend team, delivering intuitive editing surfaces, collaborating with technical leadership, and defining the frontend technical roadmap. Canva offers a flexible work environment, equity packages, inclusive parental leave, and other benefits.
Anesthesia Regional Director - Global
Company: Fortive
Location: USA
Posted Nov 12, 2025
The text describes a consultative selling and strategic account planning role in the healthcare IT industry. It outlines key responsibilities such as uncovering customer needs, developing account plans, collaborating with internal teams, and navigating complex negotiations. The role requires expertise in healthcare IT ecosystems, SaaS integrations, and sales methodologies. A bachelor's degree and 5+ years of experience in B2B SaaS sales in healthcare segments are preferred.