Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Sr. Product Manager - Platform

Company: iRhythm

Location: USA

Posted Dec 18, 2025

iRhythm seeks a Senior Product Manager to lead their data platform, offering opportunities for growth and innovation in a mission-driven healthcare tech environment. The role emphasizes strategic leadership, cross-functional collaboration, and impactful contributions to cardiac health solutions. Qualifications include experience in data architecture, agile teams, and product management, with a focus on measurable outcomes and technical expertise.

Sales Operations Program Manager

Company: D-Wave Quantum

Location: USA

Posted Dec 18, 2025

This job description outlines a Sales Operations Program Manager role focused on optimizing sales processes, ensuring data accuracy, and supporting QTC workflows. The position requires collaboration with cross-functional teams, strong analytical skills, and a passion for continuous improvement. The company emphasizes innovation, customer-centricity, and a culture of accountability.

Senior Software Engineer – Backend (Python / Typescript / Big Data / AWS / Kubernetes)

Company: Varicent

Location: Mexico

Posted Dec 18, 2025

This job posting seeks a Senior Software Engineer with expertise in large-scale data systems and cloud-native architectures. The role offers opportunities to design scalable solutions, work with advanced technologies like Spark and AWS, and contribute to high-impact projects. Benefits include remote work flexibility, competitive compensation, and a global collaborative culture.

Software Engineer - Config UI

Company: Visa

Location: Brazil

Posted Dec 18, 2025

Pismo is a technology company founded in 2016, offering cloud-based solutions for banking and financial infrastructure. They seek a Backend Engineer with expertise in Golang, GraphQL, and AWS, emphasizing innovation, security, and scalability. The role is remote with EEO compliance.

B2B Lifecycle Marketing Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot seeks a B2B Lifecycle Marketing Manager to drive engagement through automation, with a focus on remote work and compliance. The role offers competitive pay and collaboration across teams.

Director of Sales Insights & Analytics (Open)

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting outlines a Director role with responsibilities in sales data analysis, requiring experience in sales concepts and data tools. It highlights competitive compensation, benefits, and a supportive work environment.

VP, Creative Director- Art (pharma agency exp needed)

Company: EVERSANA

Location: USA

Posted Dec 18, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving healthcare through innovation, diversity, and inclusive practices. They seek a VP Creative Director to lead strategic creative initiatives, emphasizing collaboration, accessibility, and cultural values.

Lead Data Scientist - Experience Value (Growth)

Company: Canva

Location: New Zealand

Posted Dec 18, 2025

The text promotes a positive work environment with benefits like equity packages, flexible leave, and a supportive culture. It highlights opportunities for growth, innovation, and a collaborative team atmosphere.

HR Specialist

Company: G-P

Location: Remote

Posted Dec 18, 2025

This job description outlines an HR Specialist role in the Employer of Record industry, emphasizing global expansion, workforce management, and compliance. The position requires expertise in HR operations, employee lifecycle support, international regulations, and digital transformation. Qualifications include 5+ years of HR experience, knowledge of labor laws, and proficiency with HRIS tools.

Art Supervisor (pharma/healthcare exp ideal)

Company: EVERSANA

Location: USA

Posted Dec 18, 2025

EVERSANA INTOUCH® is a global marketing agency focused on life sciences, emphasizing patient care, diversity, and innovation. They seek an Art Supervisor with creative and regulatory expertise, offering competitive salaries and inclusive opportunities.

Software Engineer–DevSecOps (DevSecOps)

Company: Boeing

Location: USA

Posted Dec 18, 2025

This job posting seeks a Software Product Manager Virtual for Boeing's Software Factory PMO team with responsibilities including tool development, risk management, and stakeholder engagement. The role offers competitive pay, benefits, and remote work flexibility, but requires specific technical skills and a US security clearance.

Accounts Receivable Specialist I

Company: labcorp

Location: USA

Posted Dec 18, 2025

This job posting outlines the role of an Accounts Receivable Specialist at Labcorp, detailing responsibilities such as posting AR, managing payers, and meeting production goals. It highlights requirements like Excel skills and experience in accounts receivable, along with benefits including insurance options, retirement plans, and flexible work arrangements. The position emphasizes Labcorp's commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages