Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Customer Support Engineer

Company: Snowplow Analytics

Location: Remote

Posted Dec 18, 2025

Snowplow seeks a Customer Support Engineer in Colombia, offering remote work, AI tech engagement, and a competitive package. The role involves technical support, problem-solving, and working with global teams. Benefits include flexible hours, home office equipment, and career growth opportunities in a mission-critical role.

SAP HANA CONSULTANT FIN FI- Group Reporting

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, implementation of SAP solutions, and opportunities for skill development. It highlights responsibilities such as configuring SAP HANA and FI systems, delivering high-quality results, and working with industry expertise.

Brand and Marketing Manager – Swedish Speaking

Company: Raketech Group Limited

Location: Malta

Posted Dec 18, 2025

This job description seeks a passionate Brand and Marketing Manager with Swedish language skills to drive growth and innovation in the iGaming industry. The role involves strategic brand development, cross-functional collaboration, and data-driven marketing initiatives to establish a consistent brand presence and achieve sustainable growth.

Enterprise Account Executive

Company: ElevenLabs

Location: Remote

Posted Dec 18, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek an Enterprise Account Executive to drive expansion, emphasizing impact and AI-driven solutions.

Staff Application Engineer - Workplace Technology

Company: Mozilla

Location: Canada

Posted Dec 18, 2025

Mozilla's mission to improve the internet through innovation in AI and security. They seek a Staff Software Engineer to build scalable systems, with competitive benefits and a focus on open-source collaboration.

Systems Ops Administrator

Company: Twilio

Location: Remote

Posted Dec 18, 2025

This job posting seeks a Salesforce Administrator with 3+ years of experience to support operational and technical Salesforce needs across North America and Latin America. The role involves managing user setups, case management, automation, and integration with ERP systems, with remote work options and travel requirements. Benefits include competitive pay, generous time off, and opportunities for professional growth.

Director IT & Security

Company: HighlightTA

Location: Toronto

Posted Dec 18, 2025

Q4's platform helps companies manage investors and drive valuations. They seek a Director IT & Security with expertise in cloud security and compliance. The role involves leading security operations and fostering innovation through diverse teams.

Consultant technico-fonctionnel - IBM CIC- H/F

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 18, 2025

This text describes a Business Analyst role involving collaboration with teams, process optimization, requirement gathering, and technical coordination. It outlines responsibilities, required skills, and preferred experiences in a professional consulting context.

Mobile Engineer - Digital Identity

Company: Spruce

Location: USA

Posted Dec 18, 2025

SpruceID seeks a Mobile Engineer to develop secure digital identity solutions for governments and enterprises. The role involves Flutter development, security standards, and collaboration with public sector partners. Compensation ranges from $120k to $200k.

Community Manager

Company: Manta Network, Powered by p0x labs

Location: any

Posted Dec 18, 2025

Manta is seeking a Community Manager for Korea to grow and manage their local presence, with responsibilities including community engagement, localization, advocacy, and partnerships. The role requires 2+ years of experience in Web3/crypto marketing, native Korean and fluent English skills, and cultural fluency in Korean crypto culture.

Java Developer (HS)

Company: IBM

Location: Leicester, GB

Posted Dec 18, 2025

IBM CIC offers career growth, training, and a collaborative environment with opportunities for innovation and professional development.

Software Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This job description highlights a role in IBM's Finance & Operations team, focusing on backend development, collaboration, and innovation. It emphasizes career growth, technical expertise, and contributions to business transformation through technology and process excellence.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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