Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Head of Global Equity Management

Company: Stripe

Location: USA

Posted Nov 08, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Total Rewards team ensures equitable compensation for employees. The company seeks an exceptional leader to define the vision and guide global equity programs into their next phase, focusing on long-term scalability and global growth.

Digital Marketing Director

Company: Levo Naturals

Location: Remote

Posted Nov 08, 2025

The role is for a Director of Digital Marketing in a high-growth CPG beverage dietary supplement company. The position involves driving digital marketing strategies, optimizing eCommerce performance, and leveraging analytics to maximize profitability. The ideal candidate should have experience in digital marketing, eCommerce, and financial analysis, with a focus on driving profitable growth.

Customer Success Lead - Commercial & Scale

Company: ElevenLabs

Location: USA

Posted Nov 08, 2025

ElevenLabs is a leading audio AI company that has achieved significant growth and valuation since its launch in 2023. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success Lead to manage a team and drive excellence in post-sales outcomes.

Senior Infrastructure Software Engineer - Developer Infrastructure

Company: Dropbox

Location: Poland

Posted Nov 08, 2025

The Developer Infrastructure organization at Dropbox is seeking a Senior Software Engineer to join the Repo Rangers team. The role involves leading foundational investments in libraries, packages, and tools for Python and Go in Dropbox's monorepo. The engineer will develop expertise, establish best practices, and provide guidance to platform and product teams. The position offers high impact and visibility, focusing on building and fixing programming language libraries, tools, build systems, and supporting engineers.

Head of eCommerce & Marketplace Manager - Consumer Packaged Goods

Company: Pearl West

Location: Remote

Posted Nov 08, 2025

Pearl West is a high-growth company that owns and scales brands across Amazon and TikTok Shops. They are hiring a Marketplace Manager to drive revenue growth by optimizing listings, paid media, and inventory coordination. The role requires experience scaling marketplace revenue, understanding platform algorithms, and strong analytical and communication skills.

Senior Financial Analyst - Strategic Finance

Company: GitLab

Location: USA

Posted Nov 08, 2025

GitLab is hiring a Senior Financial Analyst for its Strategic Finance team. The role involves designing long-range financial models, developing forecasting methodologies, building business cases, analyzing product KPIs, forecasting ARR and customer counts, studying competitive landscape, and analyzing unit economics. The ideal candidate should have financial modeling skills, be a strategic thinker, self-starter, and thrive in ambiguity.

Paid Media & Data Analyst

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

The job posting is for a highly analytical Data & Marketing Operations Analyst to support digital marketing and sales initiatives. The role involves gathering and analyzing data, identifying trends, optimizing campaign performance across SMS, email, and ads platforms. The ideal candidate should have 5+ years of data analysis experience, preferably in digital marketing, and intermediate/advanced capabilities in Excel and/or Google Sheets.

Developer Relations Engineer

Company: ElevenLabs

Location: USA

Posted Nov 08, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Developer Relations Engineer to enhance developer experiences and drive impact through technical content and community engagement.

Senior Revenue Accountant

Company: Netwrix

Location: Remote

Posted Nov 08, 2025

Netwrix is seeking a Senior Revenue Accountant to join their Corporate Accounting Revenue team. The role involves collaborating with cross-functional departments, preparing revenue checklists, supporting monthly financial close, driving process improvement, and performing ad-hoc projects. The ideal candidate should have a BABS degree in Accounting or Finance, 4+ years of experience in a public accounting firm or a publicly traded high-tech organization, and working knowledge of US GAAP with a focus on revenue recognition under ASC 606.

Senior Staff Software Engineer - Learning Content Experience

Company: Coursera

Location: USA

Posted Nov 08, 2025

The Learning Content Experience (LCE) team at Coursera is responsible for delivering all aspects of the content experience, including content ingestion, generation, authoring, and learner engagement. The Senior Staff Engineer role involves collaborating with technical and cross-functional leaders to set direction for a large engineering organization, building a deep understanding of product and business needs, and identifying opportunities for technology to further the mission. The role also involves working closely with individual teams to deliver on a broad roadmap, influencing technical decisions, and promoting sustainable architectural solutions.

Enterprise Account Executive

Company: Alida

Location: Remote

Posted Nov 08, 2025

The job posting is for an experienced Enterprise Account Executive to drive revenue growth by selling technology solutions to market research and UX research enterprises. The role involves managing sales pipelines, understanding client needs, leading solution discovery sessions, and fostering long-term client relationships. The company offers competitive compensation, benefits, and a positive work environment.

Senior Product Manager - Typing Experience

Company: Goodnotes

Location: Europe

Posted Nov 08, 2025

The Canvas team at Goodnotes is seeking a Senior Product Manager to lead the evolution of the typing experience in their note-taking app. The role involves defining the vision, strategy, and roadmap for the product, collaborating with design and engineering teams, and driving product decisions through data and user insights. The ideal candidate should have 5+ years of product management experience, a strong understanding of UX principles, and excellent communication and collaboration skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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