Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Blockchain Data Wizard - Analyst or Scientist

Company: Allium

Location: Remote

Posted Nov 08, 2025

Allium is a company that aims to make blockchain data accurate, simple, and fast. They ingest, sanitize, and standardize data from over 100 blockchains, providing a platform for analysts and engineers to query and analyze the data. Allium serves customers such as Visa, Stripe, Grayscale, Phantom, and Uniswap, and is on a mission to organize blockchain data similar to how Google organized web data and Bloomberg organized financial data.

Manager, Software Engineering - Infrastructure

Company: Figma

Location: Remote

Posted Nov 08, 2025

Figma is looking to expand its Leadership team within the Infrastructure organization. The FigFile Content team manages file and asset operations, while the Developer Experience team focuses on build, test, and workflow systems. Both teams aim to improve scalability, security, and user experience. The roles require experience in managing engineering teams, working on internal infrastructure, and growing internal platforms.

Account Executive

Company: Allium

Location: Remote

Posted Nov 08, 2025

Allium is a company that provides accurate, simple, and fast blockchain data solutions. They aim to make blockchain data easily accessible and understandable by ingesting, sanitizing, and standardizing data from over 100 blockchains. Allium serves analysts and engineers, with customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. The company is on a mission to index and organize the world's blockchain data, similar to what Bloomberg did for financial data and Google did for webpages.

Senior Software Engineer | Cloud Services

Company: ExtraHop

Location: Remote

Posted Nov 08, 2025

The job posting highlights a Cloud Infrastructure role with opportunities to build scalable secure platforms using cutting-edge technologies. It emphasizes fault-resilient systems, customer-centric design, and a focus on security scalability stability. The position offers competitive compensation ($160k-180k) along with benefits and a healthy work-life balance through automated processes.

Senior Analytics Engineer Services

Company: Newsela

Location: Remote

Posted Nov 08, 2025

The text describes a contract role for a Data Engineering Contractor based in Mexico or Argentina, outlining responsibilities such as data pipeline development, SQL optimization, and collaboration with stakeholders. It lists required skills including SQL, Python, and cloud infrastructure experience, while noting the role's lack of company-sponsored benefits.

Product Designer

Company: Xapo Bank

Location: Remote

Posted Nov 08, 2025

The Xapo app provides a best-in-class experience for clients, enabling them to spend, protect, and earn on USD and BTC deposits. The role of a Product Designer is to shape a first-class user experience in partnership with cross-functional teams, focusing on transactions and creating intuitive interfaces. The ideal candidate should have experience designing native mobile apps and understand platform standards.

Chief Operating Officer

Company: Jacq Bennett Consulting

Location: Remote

Posted Nov 08, 2025

Watershed Advisors is seeking a Chief Operating Officer to lead the company's next phase of growth. The COO will partner with the CEO and President to build strategy, oversee operations, and foster a high-performance culture. The role requires 5+ years of operational leadership experience and a strategic mindset.

Onboarding Specialist

Company: Hostaway

Location: Remote

Posted Nov 08, 2025

Hostaway is a SaaS startup transforming the vacation rental industry with innovative solutions and partnerships. They are a profitable and growing company seeking a Customer Onboarding Specialist to ensure new clients transition smoothly onto their platform. The role requires 2+ years of SaaS experience, strong communication skills, and the ability to manage multiple onboarding projects.

Staff Software Engineer - Workflows Platform

Company: Lumos

Location: Remote

Posted Nov 08, 2025

The company is seeking a Staff Software Engineer to lead the design and implementation of a next-generation Workflows and Notifications Platform. The role involves building critical infrastructure for real-time, context-aware messaging and task orchestration across the Identity Governance product. The ideal candidate will have experience in event-driven systems, workflow orchestration, and notifications infrastructure, with a focus on scalability, reliability, and developer-friendly APIs.

Manager, Data Science - Core Data

Company: Figma

Location: Remote

Posted Nov 08, 2025

The Core Data Science team at Figma is responsible for upleveling the company's use of data. They work with other data scientists and engineering to implement new statistical methods, build data frameworks, and incorporate data into Figma's product. The team also supports the Infrastructure organization and collaborates with various teams to drive impact. The role requires experience managing data science teams, strong statistical methods knowledge, and a desire to build an inclusive culture.

Full-Stack Developer / Shopify Expert (eCommerce CRO Focus)

Company: Pearl West

Location: Remote

Posted Nov 08, 2025

Pearl West is seeking a driven, results-focused FullStack Developer with Shopify expertise to optimize their high-traffic Shopify stores. The role involves identifying and implementing improvements to boost conversion rates, site speed, and customer experience. The position is remote, with a focus on proactive testing, optimization, and collaboration with cross-functional teams.

Staff Product Manager - SMB (Ads)

Company: Reddit

Location: Remote

Posted Nov 08, 2025

The Reddit Ads team is looking for a senior product manager to help innovate and grow the team rapidly. The role involves setting a vision and strategy, driving execution, making data-driven decisions, collaborating cross-functionally, and communicating with executives. The ideal candidate has 8+ years of product management experience, a track record of developing product strategy, and strong analytical and problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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