Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Power BI Developer

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This job posting seeks a PowerBI Developer to design dashboards, translate business requirements into data models, optimize report performance, and collaborate with teams. It requires expertise in Power BI tools, SQL, and data modeling, with preferred experience in modern data platforms and automation technologies.

Security Engineer II

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

HashiCorp seeks Product Security Engineers to enhance product security across cloud and self-managed solutions. The role involves secure design, threat monitoring, security assessments, and collaboration with R&D teams. Requirements include 6+ years of security experience and expertise in cloud environments, secure development practices, and vulnerability management.

Senior Integration Developer

Company: IBM

Location: Giza, EG

Posted Dec 18, 2025

This job description outlines a role in IBM Consulting focusing on integration solutions, requiring expertise in IBM technologies and collaboration with clients for innovative projects. It emphasizes career growth, technical skills in APIs and cloud platforms, and a culture of continuous learning and problem-solving.

【東京/新潟】ITスペシャリスト(金融領域)

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This job description highlights opportunities for career growth within IBM's global network, emphasizing collaboration with customers and leveraging IBM technologies to drive innovation. It outlines technical requirements and career paths while promoting a culture of autonomy and professional development.

Quality Assurance Representative - Japan Language

Company: IBM

Location: New Delhi, IN

Posted Dec 18, 2025

The job description outlines a Quality Assurance Representative role at IBM Finance & Operations, requiring Japanese fluency and experience in contract management. It highlights opportunities for growth, collaboration, and a supportive work environment.

Senior BPM Developer

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This text describes a Senior BPM Developer role at IBM Consulting, emphasizing collaboration with global clients, leadership in workflow solutions, and technical expertise in IBM Business Automation Workflow. It highlights opportunities to impact hybrid cloud and AI initiatives while requiring strong technical skills and mentorship experience.

Order to Cash Process Owner (Compliance Lead)

Company: IBM

Location: Naga City, PH

Posted Dec 18, 2025

This text describes a job role at IBM's OTC Team Leader position, outlining responsibilities related to order-to-cash processes, team management, and process improvements. It emphasizes collaboration, innovation, and compliance while detailing required skills and qualifications for the role.

Test Developer Intern / Students Program

Company: IBM

Location: Mexico City, MX

Posted Dec 18, 2025

IBM Consulting's internship offers professional growth, collaboration with leading companies, and opportunities to work on impactful projects, fostering innovation and career development.

Snowflake Data Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 18, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in Snowflake and ETL tools, and opportunities for growth through a culture of evolution and empathy.

L2 Support Engineer

Company: IBM

Location: Hyderabad, IN

Posted Dec 18, 2025

IBM Software seeks a skilled backend developer to contribute to innovative AI-powered cloud-native solutions. The role involves technical support, problem-solving, and collaboration with teams to enhance customer satisfaction and deliver high-quality software products.

Snowflake Data Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 18, 2025

This job description outlines a role as a Snowflake and ETL developer for IBM Consulting, focusing on data solutions for electric utility data initiatives. The position emphasizes collaboration with clients, innovation, and career growth within IBM's technology ecosystem. Key responsibilities include designing data pipelines, ensuring security standards, and working with advanced analytics teams.

Internship Admin, Go To Market, CDMX, México

Company: IBM

Location: Mexico City, MX

Posted Dec 18, 2025

IBM Consulting promotes career growth through innovation in hybrid cloud and AI solutions, emphasizing collaboration, technical expertise, and long-term development. The role involves working on cutting-edge projects with global clients and requires skills in problem-solving, communication, and adaptability.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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