Excellent Customer Experience Jobs

Positions 1,762,990 Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Application Developer-Open Source

Company: IBM

Location: Hyderabad, IN

Posted Jan 07, 2026

The text promotes IBM Consulting as a career opportunity emphasizing collaboration, innovation, and growth. It highlights working with global clients on hybrid cloud and AI projects, leveraging IBM technology, and fostering a culture of curiosity and continuous improvement. Required skills include Python development, database design, and API frameworks, with a focus on creating impactful solutions.

Data Engineer-Enterprise Content Management

Company: IBM

Location: BANGALORE, IN

Posted Jan 07, 2026

The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovation. It highlights opportunities to work with leading companies on hybrid cloud and AI projects, along with professional growth and technical expertise development.

Product Manager

Company: IBM

Location: San Jose, US

Posted Jan 07, 2026

The text describes IBM Software's role in developing secure, innovative cloud-native products with a focus on cryptographic capabilities. It outlines responsibilities related to product strategy, user research, and advancing security technologies like Post Quantum Cryptography. The role emphasizes collaboration with security teams and partners to shape cryptographic features and PKI roadmaps.

Data Engineer-Data Platforms-Azure

Company: IBM

Location: BANGALORE, IN

Posted Jan 07, 2026

This job description outlines a Data Engineer role at IBM Consulting, requiring expertise in big data technologies like Spark, Hadoop, and Azure Cloud platforms. Responsibilities include developing data pipelines, working with NoSQL databases, and collaborating in Agile environments. The position emphasizes experience with cloud ecosystems, DevOps, and data engineering tools.

Senior UX Designer

Company: IBM

Location: Multiple Cities

Posted Jan 07, 2026

This text promotes an IBM Consulting career focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines UX design responsibilities and required skills for AI-driven product development, highlighting opportunities for impactful work and career advancement.

Development Manager - IBM Storage Software

Company: IBM

Location: Pune, IN

Posted Jan 07, 2026

This job description outlines a leadership role in storage and distributed systems engineering at IBM, requiring expertise in enterprise storage, team management, and technical leadership. Responsibilities include overseeing software development, ensuring system reliability, and collaborating across global teams.

Application Developer-MuleSoft

Company: IBM

Location: Hyderabad, IN

Posted Jan 07, 2026

IBM Consulting offers roles in hybrid cloud and AI development with collaboration opportunities, growth, and technical expertise. Required skills include MuleSoft and RDBMS knowledge.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Jan 07, 2026

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and impactful problem-solving through strategic partnerships and technology platforms.

Associate Package Consultant – SAP HANA Analytics

Company: IBM

Location: BALLARAT, AU

Posted Jan 07, 2026

IBM Consulting seeks SAP Package Consultants to drive enterprise transformations using SAP technologies. The role involves client collaboration, system modernization, and agile methodologies, requiring STEM degrees and SAP expertise.

Application Consultant-ServiceNow

Company: IBM

Location: Bhubaneswar, IN

Posted Jan 07, 2026

The text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities to drive innovation through strategic partnerships and technology platforms. It outlines role responsibilities, required education, and technical skills needed for the position.

Package Consultant-SAP HANA SCM PLM

Company: IBM

Location: Pune, IN

Posted Jan 07, 2026

The role involves assisting clients with SAP EHS implementation, leading projects, and conducting testing. Required experience includes SAP PLM and strong communication skills.

Network Support Specialist

Company: IBM

Location: BANGALORE, IN

Posted Jan 07, 2026

The text describes IBM's Infrastructure & Technology division, highlighting their role in designing resilient systems and delivering innovative solutions. It outlines a Network Support Engineer position with responsibilities in technical support, presales, and lab activities, along with required certifications and expertise in networking technologies.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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