Excellent Customer Experience Jobs
The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.
CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.
Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.
Customer Support Manager (Tier 1)
Company: Fortive
Location: USA
Posted Jan 06, 2026
The text describes job responsibilities involving team management, customer support standards, communication protocols, and required qualifications for a leadership role in customer service. It outlines both operational procedures and skill requirements for the position.
Staff Backend Engineer - Grafana Databases Loki Ingest
Company: Grafana Labs
Location: Canada
Posted Jan 06, 2026
This remote Staff Backend Engineer role at Grafana involves working on observability platforms, contributing to open-source projects, and collaborating in a global team. The position offers competitive compensation and growth opportunities with a focus on innovation and remote-first work.
Actuarial Analyst - Actuarial Development Program
Company: Liberty Mutual Insurance
Location: USA
Posted Jan 06, 2026
This job description highlights a role involving analytical work, collaboration with teams, professional development, and opportunities for growth within an inclusive workplace culture.
Engineering Manager - AI Tasks
Company: Zapier
Location: North America
Posted Jan 06, 2026
Zapier seeks an Engineering Manager to lead AI Tasks, combining AI and human oversight for efficient automation. The role involves guiding teams, ensuring responsible AI use, and fostering innovation through collaborative problem-solving.
Director - Value Based Care Partnerships
Company: iRhythm
Location: USA
Posted Jan 06, 2026
iRhythm seeks a strategic sales leader to drive value-based care initiatives, offering career growth and impactful work in digital health. The role involves enterprise account management, executive engagement, and collaboration across teams with competitive compensation.
Digital Customer Experience Product Owner
Company: Ralliant
Location: USA
Posted Jan 06, 2026
The text describes a product manager's responsibilities involving roadmap refinement, stakeholder collaboration, requirement definition, integration coordination, and KPI tracking in B2B eCommerce platforms. It emphasizes cross-functional leadership, data readiness, and operational excellence in large-scale catalog environments.
Senior Product Designer - Games Developer Ecosystem
Company: Netflix
Location: USA
Posted Jan 06, 2026
The text describes a Senior Product Designer role at Netflix with remote flexibility, competitive compensation, and a supportive work environment. It highlights opportunities to design tools for game developers, collaborate with cross-functional teams, and contribute to global entertainment platforms.
Senior Frontend Engineer
Company: Hostaway
Location: Europe,Africa
Posted Jan 06, 2026
This job posting highlights a remote Senior Frontend Engineer role at a SaaS scaleup in Europe or Africa, offering competitive pay, remote work flexibility, equity, professional growth opportunities, and a dynamic international team culture. The position emphasizes technical expertise in React/TypeScript and collaboration with cross-functional teams.
Customer Success - Enterprise
Company: ElevenLabs
Location: USA
Posted Jan 06, 2026
ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible audio technologies and offer impactful roles with global opportunities. The job description emphasizes hands-on execution, customer success, and AI-driven outcomes.
Technical Recruiter
Company: Bitovi
Location: Mexico
Posted Jan 06, 2026
Bitovi is seeking a Recruiter in Mexico to expand their nearshore team with technical talent, emphasizing quality, communication, and strategic growth. The role involves full-cycle recruiting, candidate pipeline development, and market expertise, with a focus on fast, high-quality hires and collaboration with hiring managers.
Customer Support Manager (Tier 2)
Company: Fortive
Location: USA
Posted Jan 06, 2026
This job description outlines leadership responsibilities for supporting engineers, including team management, workload distribution, SLA maintenance, and training material development. It specifies required experience in technical support roles and skills in troubleshooting, communication, and Agile methodologies.
Senior SAP Analyst
Company: VSP Vision
Location: USA
Posted Jan 06, 2026
This job description outlines the responsibilities and requirements for a Senior SAP Analyst role, including system design, technical expertise, and cross-functional project management. It details required skills, compensation ranges, and company policies on diversity and workplace standards.