Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

COMPUTER NETWORK DEFENSE ANALYST (Levels I-IV)

Company: BTS Software Solutions

Location: San Antonio, TX

Posted Sep 30, 2025

Relevant experience must be in computer or information systems design/development, programming, information/cyber/network security, vulnerability analysis,…

Principal Data Scientist

Company: Dell

Location: Round Rock, TX

Posted Sep 30, 2025

Ability to effectively communicate data science progress to non-technical internal stakeholders and ability to lead a team of data scientists is a plus.

Custodian

Company: Americas Auto Auction Austin Inc

Location: Buda, TX

Posted Sep 30, 2025

Must possess a valid driver’s license. Maintain order and cleanliness in the sales lot, storage areas, and outdoor sheds. Inventory and Supply Management.

JavaScript Developer

Company: JobTread Software

Location: Dallas, TX

Posted Sep 30, 2025

Bachelor's degree in Computer Science, Software Engineering, or related field. JobTread provides end-to-end construction management software that helps…

Senior Data Scientist

Company: Dell

Location: Round Rock, TX

Posted Sep 30, 2025

Ability to effectively communicate data science progress to non-technical internal stakeholders and ability to lead a team of data scientists is a plus.

DevOps Engineer

Company: eMetric

Location: San Antonio, TX

Posted Sep 30, 2025

*Bachelors degree in Computer Science or related field. *. Experience developing code in at least one high-level programming/scripting language (Python, Ruby,…

Housekeeper

Company: Service On Command

Location: Allen, TX

Posted Sep 30, 2025

Office Cleaning Team Member (Collin County – Part Time)*. With experience can go up. Experience in cleaning is *required* for this position.

Clinical Data Scientist

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Sep 30, 2025

Strong written and verbal communication skills in IT and business environments; ability to communicate to technical and non-technical audiences.

Database Developer

Company: eMetric

Location: San Antonio, TX

Posted Sep 30, 2025

Work with application developers to design, develop, and debug queries and stored procedures. *Bachelors degree in Computer Science or related field. *.

3D Printing Construction Project Manager

Company: ASMBLD Modular

Location: Houston, TX

Posted Sep 30, 2025

And spend time both in our warehouse facility where we run daily operations with our team and machinery, and in the field on construction sites.

HVAC Service Technician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Sep 30, 2025

Valid driver's license and 5 years of driving experience. Operate a variety of hand and power tools to inspect repair, and conduct maintenance on furnaces,…

HVAC QC Technician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Sep 30, 2025

Clean driving record and valid driver’s license. As our senior-level technician, you’ll be the go-to expert for difficult customer situations and technical…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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