Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Marketing Liaison

Company: Broadway Nursing & Rehabilitation

Location: San Antonio, TX

Posted Sep 30, 2025

Bachelor’s Degree in marketing, health care or related business field preferred. Evidence of a local referral network from which to develop referrals.

Chef De Cuisine

Company: Piatti San Antonio, Eilan

Location: San Antonio, TX

Posted Sep 30, 2025

Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their…

Inbound Call Center Agent

Company: BrandNest

Location: Austin, TX

Posted Sep 30, 2025

In this role, you will be the first point of contact for incoming calls, providing exceptional customer support, answering inquiries, and resolving issues in a…

Prevailing Wage & Apprenticeship, Junior Project Manager

Company: Baker Tilly Advisory Group, LP

Location: Austin, TX

Posted Sep 30, 2025

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of…

Graphic/UI-UX Designer

Company: Mira Safety

Location: Cedar Park, TX

Posted Sep 29, 2025

Ability to translate marketing briefs into revenue-driving design. Spec Sheets Simplify technical data into clear, persuasive visuals.

The Texas Tribune 2026 Student Fellowships

Company: The Texas Tribune

Location: Austin, TX

Posted Sep 30, 2025

Help the Bridge with copywriting, social media placement and field marketing of events. They help the MarCom team with copywriting, social media placement,…

Cabinet Field Service Manager

Company: Wisenbaker Builder Services, Inc.

Location: Houston, TX

Posted Sep 30, 2025

As a Field Service Manager, you’ll be trusted to deliver flawless adjustments, solve problems in the field, and make the new homeowners smile when they see…

Pharmacist

Company: Ascension

Location: Austin, TX

Posted Sep 30, 2025

Oversee technical personnel who assist in the preparation, maintenance, and dispensing of medications and supplies. Long-term & short-term disability.

Marketing Manager

Company: View Homes

Location: San Antonio, TX

Posted Sep 29, 2025

Deliver multiple digital marketing initiatives leveraging the appropriate technical tools and optimizing user experience.

Cabinet Field Service Manager

Company: Wisenbaker Builder Services, Inc.

Location: Pflugerville, TX

Posted Sep 30, 2025

As a Field Service Manager, you’ll be trusted to deliver flawless adjustments, solve problems in the field, and make the new homeowners smile when they see…

LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Sep 29, 2025

May require a valid Texas Class C driver's license and compliance with the City of Houston's policy on driving (AP 2-2).

Carpenter

Company: Optimized Process Designs

Location: La Porte, TX

Posted Sep 30, 2025

Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. Recognize safety hazards and risks.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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