Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Network Security Analyst

Company: Lennox International

Location: Richardson, TX

Posted Sep 23, 2025

Associates degree in related field or equivalent experience required. Work closely with the security engineering team to implement security enhancements and/or…

Customer Service Specialist (IDR) (On-site)

Company: ProPeer Resources LLC

Location: San Antonio, TX

Posted Sep 23, 2025

This position is responsible for handling a variety of inbound and outbound communications from phone calls and emails to live chats to accurately help resolve…

Graphic Designer

Company: Good Sportsman Marketing LLC

Location: Richardson, TX

Posted Sep 23, 2025

Bachelor’s degree in graphic design, Visual Arts, or a related field (or equivalent experience). Continuously research and apply design trends, tools, and best…

Cyber Security Analyst

Company: TeknoTrain

Location: Houston, TX

Posted Sep 22, 2025

*Incident Response and Disaster Recovery*: These analysts play a crucial role in incident response and disaster recovery planning.

Picture Framer - MUST HAVE EXPERIENCE

Company: DecorArt & Frame

Location: Dallas, TX

Posted Sep 23, 2025

Cutting glass and foam-board and assembly of. The picture framer will be responsible for. Art. It requires measurement skills and accuracy.

AI Solutions Architect / Automation Specialist

Company: Regional Natural Gas Utility Company

Location: Houston, TX

Posted Sep 23, 2025

Excellent communication and ability to translate technical concepts for non-technical stakeholders. Integrate AI tools with my existing systems (CRM, email,…

Fast Growing Food Service Company Seeks Dynamic Leader

Company: Taher, Inc

Location: Austin, TX

Posted Sep 22, 2025

Must have Serv-Safe certification. Due to your exemplary customer service skills, you will enjoy developing and growing client and customer relationships.

Armed Security Officer - Full Time - All shifts - $19.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Sep 22, 2025

Employees are provided with the tools and knowledge they need to be successful and hands-on management support. 2 years of security experience.

Manufacturing Operator Tech III (Finish) - PM

Company: Visionworks

Location: San Antonio, TX

Posted Sep 23, 2025

One (1) to three (3) years of related manufacturing experience preferred. Ability to work onsite and participate in interactive onsite meetings on a regular and…

Customer Success Representative

Company: Team Architects

Location: San Antonio, TX

Posted Sep 23, 2025

Proficient in CRM tools (HubSpot preferred). Educate clients on how to use the TurboPass dashboard and integrated platforms. Job Type: Full-time | Remote.

Tradesman/Journeyman Plumber ** Sign on Bonus**

Company: Black Tie Plumbing

Location: Grand Prairie, TX

Posted Sep 23, 2025

Perform maintenance, installation, and repairs on plumbing systems, equipment, and fixtures, including drain cleaning, flushing, and hydro jetting.

Customer AI engineer

Company: WRITER

Location: Austin, TX

Posted Sep 23, 2025

Prompt chain design: Collaborate with the team to design, develop, and evaluate prompt chains for specific content creation tasks.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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