Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Welder

Company: Tindall Corporation

Location: San Antonio, TX

Posted Sep 18, 2025

Read blueprints, drawings and weld symbols to determine specific welding requirements. Summary of Primary Function: Performs all welding duties according to…

. NET Full Stack React Developer

Company: Infosys

Location: Richardson, TX

Posted Sep 18, 2025

You will play an important role in creating the high-level design artefacts. Should be able to communicate by telephone, email or face to face.

Air Conditioning Service Technician - Commercial / Residential - COMMISSION OPPORTUNITIES

Company: Mend Services

Location: Buda, TX

Posted Sep 18, 2025

Own standard HVAC hand tools State of Texas Contractors license (a plus). Current State of Texas driver’s license. Adhere to local, state and federal codes.

Chef de Cuisine

Company: Primo's

Location: San Antonio, TX

Posted Sep 18, 2025

Deep understanding of kitchen operations, including cost control and inventory management. Collaborate with ownership on menu development, seasonal specials,…

JSC Construction Carpenter 5 of 5

Company: Amentum

Location: Houston, TX

Posted Sep 18, 2025

Must have, and maintain, a valid Texas driver’s license with REAL ID. Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS…

Dynamics 365 Finance Business Analyst

Company: Yoh, A Day & Zimmermann Company

Location: Irving, TX

Posted Sep 18, 2025

Bachelor’s degree in MIS, Computer Science, Finance, Accounting, Business, or a related field. Collaborate with developers and other team members to design,…

Graphic Designer - Entry Level

Company: Vantage LED

Location: Round Rock, TX

Posted Sep 18, 2025

*Digital Content Review and Quality Control:* Assist with quality control for our content creation service for incoming requests, outgoing content, and…

OTR Truck Driver

Company: RJ Machine

Location: Dallas, TX

Posted Sep 18, 2025

Valid CDL Class A license. Minimum 2 years of long-haul or regional driving experience. Maintain accurate driver logs and trip records in compliance with DOT…

AI Engineer

Company: Resolve Tech Solutions Inc.

Location: Richardson, TX

Posted Sep 18, 2025

Ability to design, evaluate, and productionize ML workflows end-to-end. Familiarity with search/indexing tools such as *Opensearch*.

Plumbing Service Technician

Company: Service Wizard

Location: Austin, TX

Posted Sep 18, 2025

Valid plumbing license or certification as required by state regulations. Valid driver's license and reliable transportation. 401(k) with company match.

Data Scientist

Company: Beckett Collectibles

Location: Plano, TX

Posted Sep 18, 2025

Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or a related field. This position requires strong analytical skills, proficiency in…

Cut to Length Operator

Company: Ryerson Inc

Location: Dallas-Fort Worth, TX

Posted Sep 18, 2025

Successfully pass a skills-based assessment evaluating reading, math, inspection & measurement, attention to detail, and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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