Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Data Center Business Analyst

Company: HCLTech

Location: Dallas, TX

Posted Sep 15, 2025

_HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex,…

Senior Tax Accountant

Company: Anonymous Confidential

Location: Dallas, TX

Posted Sep 15, 2025

Proficiency in financial report interpretation and analysis. The Tax Accountant will play a crucial role in ensuring compliance with tax regulations while…

Welder / 2nd shift

Company: Conexwest Shipping Containers

Location: Ferris, TX

Posted Sep 15, 2025

Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models and blueprints.

Concrete Finisher

Company: Roc Search

Location: Creedmoor, TX

Posted Sep 15, 2025

Pour, spread, and level concrete using hand tools and power tools. Ability to operate hand tools and power tools effectively.

Dir Day Ahead & Real Time

Company: CPS Energy

Location: San Antonio, TX

Posted Sep 15, 2025

Possess a valid driver’s license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and…

Voice Teacher, Violin Teacher

Company: 4/4 School of Music

Location: Plano, TX

Posted Sep 15, 2025

Having an opportunity to share what I love and seeing other people light up when they find their own inspiration is very satisfying. Our Plano school is hiring!

Roofing Sales Specialist

Company: RAFTRx Roofing + Exteriors

Location: Dallas, TX

Posted Sep 15, 2025

Inspect residential and commercial roofs for damage, and assess repair or replacement needs. Sales experience (roofing or construction is a plus but not…

IAM - Project Management

Company: HCLTech

Location: San Antonio, TX

Posted Sep 15, 2025

_HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex,…

Independent Sales Associate

Company: RAFTRx Roofing + Exteriors

Location: Dallas, TX

Posted Sep 15, 2025

Ability to work independently and manage your own schedule. Must be comfortable getting on roofs for inspections and assessments.

Shop Welder 1st shift

Company: Viva Railings, LLC

Location: Lewisville, TX

Posted Sep 15, 2025

Current and valid certification a plus. Coordinate with field labor crew for efficient installations. Experience working on construction sites and with power…

Controller

Company: Training, Rehabilitation & Development

Location: San Antonio, TX

Posted Sep 15, 2025

Maintain vehicle license and inspection stickers for company vehicles. Bachelor's degree in Business, Accounting or related field.

Client Accounting Manager

Company: Black Ink Business Services, LLC

Location: Austin, TX

Posted Sep 15, 2025

Ensure compliance with federal, state, and local requirements; advise leadership on necessary actions. Manage client accounts, relationships, and expectations,…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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