Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Sales Design Consultant

Company: Tuff Shed

Location: San Antonio, TX

Posted Sep 02, 2025

A current valid driver's license and a satisfactory Motor Vehicle Report. The ability to listen to customers and answer their needs.

Junior Software Developer

Company: Brundage Management Inc.

Location: San Antonio, TX

Posted Sep 02, 2025

BMC provides services to our investments through executive level management decisions, human resources, employee recruitment and training, marketing, accounting…

Junior Accountant

Company: Turn Medical

Location: San Antonio, TX

Posted Sep 02, 2025

Develop spreadsheet-based upload of invoice data to create invoices. Pay up to $30.00 per hour based on experience. Proficiency with Microsoft Word & Excel.

Software Developer - iOS

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Sep 02, 2025

Ideal candidate will understand the mobile world, both current state and future state. Overseeing entire SDLC from planning, design, development, integration,…

Sous Chef - Asian Cuisine

Company: Gate Gourmet

Location: Dallas, TX

Posted Sep 02, 2025

Associates degree in the Culinary Arts or a Culinary Arts certification preferred. Experience with menu design a plus. _Weekly pay for union employees_.

Full Time Security Officers Needed-Rover Must Have Open Availability

Company: GuardTexas

Location: Austin, TX

Posted Sep 02, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Mortgage Customer Service Representative (On-site)

Company: Newrez LLC

Location: Coppell, TX

Posted Sep 02, 2025

The Performing Loan Consultant will handle inbound customer service related calls, as well as, contact homeowners across the country to collect past-due…

Customer Service Associate

Company: Confidential

Location: Grand Prairie, TX

Posted Sep 02, 2025

Offer customized solutions to customers based on their individual needs and service issues, including answering questions, assisting with contract negotiations,…

Lead HVAC Technician

Company: Paramount Placement

Location: San Antonio, TX

Posted Sep 02, 2025

Complete diagnostic troubleshooting the HVAC System from wiring diagrams and schematics. Responsible for installing, maintaining, and repairing heating,…

Traveling Trim Carpenter

Company: REZ Management

Location: Dallas, TX

Posted Sep 02, 2025

Preferred to hold a current Journeyman Carpenter license/certificate (if required by the applicable state, city, or county). Review project plan and blueprints.

Janitor

Company: Unique Cleaning Service, Inc.

Location: Dallas-Fort Worth, TX

Posted Sep 02, 2025

The successful candidates will maintain buildings in clean and orderly condition by performing routine maintenance functions. Clean, sweep, scrub, buff floors.

Territory Manager

Company: Soleo Health Inc

Location: San Antonio, TX

Posted Sep 02, 2025

Territory Manager will develop and execute the strategic market plan to achieve the business objectives and budget expectations for their Sales Territory.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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