Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Software Developer - Android

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Sep 02, 2025

Ideal candidate will understand the mobile world, both current state and future state. Overseeing entire SDLC from planning, design, development, integration,…

Staff Accountant

Company: Instar Holdings, LLC

Location: Southlake, TX

Posted Sep 02, 2025

*CPA license preferred* (or CPA candidate). Identify and implement process improvements to enhance efficiency and accuracy.

Plumbing Apprentice

Company: Reliant Plumbing and Drain Cleaning

Location: San Antonio, TX

Posted Sep 02, 2025

Clean driving record and reliable transportation. Must demonstrate proper and safe use of tools and related equipment. Residency within 50 miles from Lakeway.

Client Success Manager - Grapevine

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Sep 02, 2025

Comfortable with high-volume calls, persuasion and data analysis to understand client needs. Bachelor's degree in Business or related field of study.

Cabinet Manufacturing Technician

Company: Versatile High-Performance Coatings

Location: Lewisville, TX

Posted Sep 02, 2025

Produce quality parts to pass internal QC standards. Maintain an acceptable pace of production to achieve daily production goals.

Executive Chef

Company: Moderna Bar and Pizzeria

Location: Austin, TX

Posted Sep 02, 2025

Food safety certification (ServSafe Manager or equivalent). Deep understanding of food cost, labor cost, and P&L impact.

Sous Chef

Company: Iron Cactus

Location: Austin, TX

Posted Sep 02, 2025

The Sous chef will play a key role in supporting the Executive chef in overseeing daily kitchen operations, ensuring food quality, consistency , and efficiency…

Accountant V (Accounts Payable)

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Sep 02, 2025

Responsible for monitoring proposed changes in state and federal regulations to determine potential impact on the agency from both a technical and functional…

Family Office Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Sep 02, 2025

Support the treasury function by tracking cash movements, investment funding, and capital calls. Assist with process improvements to streamline reporting,…

Customer Connections Associate

Company: Vanguard Ignite Acquisitions inc

Location: Round Rock, TX

Posted Sep 02, 2025

Engage with customers in a friendly, professional manner to share product and service information. Accurately record customer details and keep organized…

Stir-Fry Chef

Company: noys bistro

Location: Universal City, TX

Posted Sep 02, 2025

Maintain cleanliness of the kitchen and food preparation areas at all times. Extensive experience in culinary roles, including fine dining and restaurant…

IT Risk Management Analyst # 10697

Company: Ecco Select

Location: Coppell, TX

Posted Sep 02, 2025

The analyst will collaborate across teams to execute due diligence, monitor risk exposure, and implement mitigation strategies for a robust third-party risk…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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