Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Sous Chef

Company: Punch Bowl Social

Location: Austin, TX

Posted Aug 29, 2025

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation,…

Environmental Services Manager - 2nd Shift

Company: Aramark

Location: Round Rock, TX

Posted Aug 29, 2025

? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory. ? Understand performance metrics, data, order and…

Contact Center Technology Strategy & Modernization Manager

Company: Deloitte

Location: Houston, TX

Posted Aug 29, 2025

Technology Evaluation: Lead analysis and recommendations for technology selection, including AI-powered solutions, conversational bots, and advanced analytics…

Customer Service Representative (Bilingual)

Company: Community Choice Financial Family of Brands

Location: Austin, TX

Posted Aug 29, 2025

Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Company-Sponsored Life and AD&D Insurance.

Graphic Designer

Company: University of Texas at Austin

Location: Austin, TX

Posted Aug 29, 2025

Bachelor’s Degree in design or a design-related field. Working knowledge of AI-powered tools that can expedite and automate aspects of the design and editing…

APEX Canvass Manager

Company: Great Day Improvements: A Family of Brands

Location: Irving, TX

Posted Aug 29, 2025

You will be in the field daily, hiring and developing top talent, and setting the standard by personally producing results. $60K Salary + Commissions + Bonuses.

Form Carpenter

Company: Turner Construction Company

Location: San Antonio, TX

Posted Aug 29, 2025

Proficient knowledge of materials, methods, and tools involved in construction or repair of buildings or other structures, foundations, and framing.

Internet Enrollment Specialist

Company: Brand Forge Irving

Location: Irving, TX

Posted Aug 29, 2025

Previous experience in a sales, customer service, enrollment or a related field is a plus. Be attentive and actively listen to customers to understand what it…

Custodial Technician

Company: Galen College of Nursing

Location: Houston, TX

Posted Aug 29, 2025

Use tools ranging from common hand tools, and cleaning tools. As a Facilities Technician at Galen College of Nursing, you will perform routine and preventative…

3rd & 4th Year Electrical Apprentice

Company: Control Tech

Location: San Antonio, TX

Posted Aug 29, 2025

Reads and interprets electrical, mechanical, and architectural drawings and electrical code specifications. The Apprentice will be shown practical skills and…

Sr Data Scientist - eCommerce

Company: H-E-B

Location: San Antonio, TX

Posted Aug 29, 2025

H-E-B's Corporate Planning and Analysis Team develops and maintains budgets and financial systems while providing current, reliable financial data, analysis,…

Director of AI & Machine Learning

Company: Integrity Marketing Shared Services Center

Location: Dallas, TX

Posted Aug 29, 2025

Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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