Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Market Sales Manager- Dallas, TX

Company: Kimball International

Location: Dallas, TX

Posted Aug 26, 2025

Gain proficient knowledge and use of all business support materials (i.e. all available reports surrounding dealers, dealer sales reps, products, vertical…

Test Automation Engineer

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Aug 27, 2025

Requires a Bachelor’s degree in Software Engineering, or a related Science, Engineering or Mathematics field. Are you a skilled Test Automation Engineer with a…

Senior Data Analyst

Company: Infosys

Location: Dallas, TX

Posted Aug 27, 2025

Translate complex data into clear narratives and visualizations for both technical and non-technical audiences.

Per Diem Floater Pharmacist

Company: Avita Care Solutions

Location: Austin, TX

Posted Aug 27, 2025

The Per Diem Floater Pharmacist packages and dispenses prescribed drugs in a clinical environment and handles incoming physician calls, logs data into the…

Retail Sales - NorthPark Center

Company: Nordstrom Inc

Location: Dallas, TX

Posted Aug 27, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Executive Chef

Company: Restaura

Location: San Antonio, TX

Posted Aug 26, 2025

Complete required training according to state and federal regulations. ACF or CIA certification is preferred. This will be a leadership position within a client…

Embedded Software | Cyber | Software Quality Opportunities in FL/TX

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 27, 2025

Collaborating with cross-functional teams to design, develop, and test software applications. Software development tools: Git, Helm, Terraform, GitLab CI/CD.

Assembly Operator Lead

Company: nVent

Location: Houston, TX

Posted Aug 26, 2025

Operate machinery, hand tools, and pneumatic tools involved in highly repetitive and routine functions such as riveting, drilling, gluing, and assembling.

Solidity-to-Canton Smart Contract Developer

Company: Infosys

Location: Dallas, TX

Posted Aug 27, 2025

Utilize the DAML SDK to develop, test, and deploy smart contracts in regulated environments. Candidates should be able to effectively communicate by telephone,…

Customer Service & Collection Specialist

Company: Integrated Human Capital

Location: San Antonio, TX

Posted Aug 26, 2025

Retirement Plan (401(k) with company matching). Proactively contact customers regarding past due accounts, negotiate payment arrangements, and document outcomes…

Senior Accountant

Company: Richdale Apartments

Location: Houston, TX

Posted Aug 27, 2025

Minimum of a bachelor's degree in accounting, business or finance but prefer applicants who have also earned certification as a certified public accountant (CPA…

Blockchain Product Designer

Company: Infosys

Location: Dallas, TX

Posted Aug 27, 2025

Own the end-to-end product design process, including user research, wireframing, prototyping, UX strategy, and UI design for decentralized applications (dApps).

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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