Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Carpenter

Company: Austin Community College

Location: Austin, TX

Posted Aug 26, 2025

Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income…

Armed Security Officer (Dallas, Texas)

Company: Unified Protective Services, Inc

Location: Dallas, TX

Posted Aug 26, 2025

Maintain a *safe and secure environment* for clients, employees, and visitors. Ability to remain *alert, professional, and courteous* at all times.

Concierge / Porter

Company: FirstService Residential

Location: Houston, TX

Posted Aug 26, 2025

Handles all concierge duties with enthusiasm including, but not limited to: processing incoming mail and outgoing packages; answering questions, making…

Senior Software Engineer-Manufacturing IT

Company: General Motors

Location: Austin, TX

Posted Aug 26, 2025

Lead and implement end-to-end design, development, and delivery of enterprise-grade applications with a focus on Java, Spring Boot, and microservices…

Digital Marketing Specialist

Company: MTM LLC

Location: Grapevine, TX

Posted Aug 26, 2025

Proficiency in digital marketing tools and platforms (e.g., Google Analytics, Google Ads, CRM software, email marketing tools).

Armed Security Officer Level 3, Dallas TX

Company: Walden Security

Location: Dallas, TX

Posted Aug 26, 2025

Texas L3 commissioned security license (unexpired). Our Security Officers protect the Industrial or Commercial property of our clients against fire, vandalism…

Cybersecurity Analyst

Company: SurePoint Technologies Inc.

Location: Austin, TX

Posted Aug 26, 2025

The analyst partners with technology and business teams to identify risks, implement security best practices, and support compliance with regulatory standards.

Custodian- City Marshal's Office (Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Aug 26, 2025

Must be able to obtain a Criminal Justice Information Services (CJIS) certification. 1 Operates mechanical sweepers, buffers, and other custodial equipment…

Graphic Designer and machine operator

Company: Positive Marketing USA

Location: Dallas, TX

Posted Aug 26, 2025

Strong understanding of typography, color theory, and layout design. Develop visually engaging designs for various print and digital media projects.*.

Porter

Company: FirstService Residential

Location: Dallas, TX

Posted Aug 26, 2025

Practice and adhere to FirstService Residential Global Service Standards and respond to all calls by the end of the next business day.

Marketing Assistant / Marketing Coordinator / Marketing Director - Commercial Real Estate

Company: Dominion Advisory Group, Inc.

Location: San Antonio, TX

Posted Aug 26, 2025

Integrate OpenAI and other AI tools to enhance marketing content creation, property descriptions, and social media strategy. San Antonio, TX 78232 (Preferred).

Customer Success Representative

Company: Peak Sales Strategies

Location: Garland, TX

Posted Aug 26, 2025

The Customer Success Representative will not only work closely with customers but also with businesses and business owners to resolve issues, answer questions,…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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