Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Virtual Reality Specialist

Company: Insight Global

Location: Austin, TX

Posted Aug 26, 2025

Follow documented troubleshooting steps and audit documentation to keep information current. This role will utilize VR to hands-on control humanoid robots and…

Sr. Solutions Architect - Migrations, WWPS Migrations Solutions Architects

Company: Amazon Web Services, Inc.

Location: Austin, TX

Posted Aug 26, 2025

Conduct cloud migration and modernization assessments to evaluate the feasibility of large-scale migration efforts, develop TCO and optimal migration patterns,…

Solutions Architect - AWS WWPS DOD, Joint DoD SA

Company: Amazon Web Services, Inc.

Location: Austin, TX

Posted Aug 26, 2025

Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation…

Unarmed / Armed Security Guard

Company: Texas Veteran Security LLC

Location: San Antonio, TX

Posted Aug 26, 2025

Do you have a non commission security license ? Proven experience as security officer or guard. A security officer must be well-trained in surveillance and…

Customer Service Representative

Company: CoWorx Staffing

Location: Selma, TX

Posted Aug 26, 2025

Assist customers and business partners via telephone and email. Handle customer complaints in a calm, professional manner. Monitor progress of delivery routes.

General Laborer

Company: JE Dunn

Location: Austin, TX

Posted Aug 26, 2025

Cleans and maintains concrete and forming tools. General laborers utilize a variety of tools and specialized equipment. Adheres to all JE Dunn safety standards.

Solutions Architect, WWPS Migrations Solutions Architects

Company: Amazon Web Services, Inc.

Location: Dallas, TX

Posted Aug 26, 2025

Conduct cloud migration and modernization assessments to evaluate the feasibility of large-scale migration efforts, develop TCO and optimal migration patterns,…

Electician

Company: Chaparral Insulation

Location: Dallas-Fort Worth, TX

Posted Aug 26, 2025

Valid driver's license with a clean driving record. Experience using handheld electrical meters, hand tools, and power tools effectively and safely.

Senior Solutions Architect, Global Energy & Utilities

Company: Amazon Web Services, Inc.

Location: Houston, TX

Posted Aug 26, 2025

3+ years of design, implementation, or consulting in applications and infrastructures experience. 8+ years of specific technology domain areas (e.g. software…

Sr. BizDev Manager, Amazon Pharmacy

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 26, 2025

You will also bring the voice of the customer – our strategic accounts and clients – in working with a high functioning product and technical team to develop…

Dance Instructor (TX Teacher License Support Provided)

Company: University Instructors, LLC

Location: Austin, TX

Posted Aug 26, 2025

\*\*Candidates that hold a bachelor’s degree from a regionally accredited institution in ANY field to be eligible to take part in this opportunity.

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 26, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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