Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Cashier/Sales Associate

Company: BrandNest

Location: San Antonio, TX

Posted Aug 22, 2025

Assist customers in locating products and answering questions about merchandise. Operate cash registers, process payments, and handle returns/exchanges.

Sr. Director News & Media Strategy (Higher Education Experience)

Company: Kaeppel Consulting

Location: San Antonio, TX

Posted Aug 22, 2025

Bachelor's degree from an accredited institution in journalism, public relations, or related field. Familiarity with web editing tools to update the news site…

Customer Care Representative

Company: The Hartford

Location: San Antonio, TX

Posted Aug 22, 2025

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide excellent customer service by answering customer questions…

Experienced Service Plumber

Company: On Time Experts

Location: Garland, TX

Posted Aug 22, 2025

Possession of a valid driver's license with a good record of driving. Collaborate with general contractors, electricians, and other team members.

Journeyman Electrician

Company: Spark Power

Location: Dallas, TX

Posted Aug 22, 2025

Valid state driver's license with a good driving record. A valid state Journeyman Electrician license is preferred. Maintaining a clean work area at all times.

Experiential Graphic Designer

Company: DLR Group

Location: Dallas, TX

Posted Aug 22, 2025

Lead and support the design process from concept through implementation, ensuring alignment with client goals, timelines, and fabrication budgets.

Commercial HVAC and Refrigeration Technician

Company: CognITek Group

Location: Houston, TX

Posted Aug 22, 2025

Valid driver’s license with good driving history. Maintain the proper mechanical ability needed to safely address work orders based on technician trade…

Lead HVAC Installer

Company: Dynamic Eco Home

Location: Houston, TX

Posted Aug 22, 2025

Valid driver’s license with a clean driving record. Perform repairs, including component replacement, leak fixes, and electrical or mechanical troubleshooting.

Civil Form Setter - Platinum Paving

Company: Platinum Roofing LLC

Location: San Antonio, TX

Posted Aug 22, 2025

Carpenters/Form Setters utilize their own tools and work efficiently and safely. Must have your own hand tools, such as a hammer, pouch, level, 8” crescent…

Client Service Specialist

Company: Rise Association Management Group

Location: San Antonio, TX

Posted Aug 22, 2025

Manage inbound and outbound calls to resolve customer questions or direct inquiries appropriately. Proficiency in Microsoft Office (Excel, Word, Outlook) and…

Window and Door Installer

Company: Dynamic SLR

Location: Richardson, TX

Posted Aug 22, 2025

Valid driver’s license and clean driving record. We are looking for a Window and Door Installer to play a dual role focused on residential window assessment,…

Commercial Refrigeration Technician

Company: CognITek Group

Location: San Antonio, TX

Posted Aug 22, 2025

Valid driver’s license with good driving history. Maintain the proper mechanical ability needed to safely address work orders based on technician trade…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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