Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Program Development Manager, Professional Education

Company: American Heart Association

Location: San Antonio, TX

Posted Aug 22, 2025

Manage program related vendors including those who handle case-based outcomes surveys, those who develop and host program websites or activities, and those who…

Business Analyst IV, Data & Analytics

Company: The Friedkin Group

Location: Houston, TX

Posted Aug 22, 2025

Strong prior participation in the design, development, and implementation of enterprise data and analytic solutions. As a Business Analyst IV you will:

Plumbing Service Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Aug 22, 2025

This is a uniformed position and the manager will be expected to spend 60% of their time in the field, and 40% in the office.

Account & Project Manager

Company: Stage FX, Inc.

Location: Dallas-Fort Worth, TX

Posted Aug 22, 2025

The ideal candidate has experience in live events, staging, or construction environments and thrives in both client-facing and operational roles.

Staff Nurse

Company: University Health

Location: San Antonio, TX

Posted Aug 22, 2025

Current RN license from the Texas Board of Nursing. Comprehensive benefits package including pet insurance. RN Student Loan Repayment Program.

RN Emergency Room Nights PRN

Company: Baylor Scott & White Health

Location: Pflugerville, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Marketing Specialist

Company: Arkray Group

Location: Plano, TX

Posted Aug 22, 2025

Bachelor’s degree in business, healthcare, or related field; MBA preferred. 2+ years’ of relevant work experience in the Product Management, Clinical or…

Senior Account Manager

Company: Continental Carbon

Location: Houston, TX

Posted Aug 22, 2025

Obtains detailed knowledge of the marketplace and the key profit drivers for high performance products on a continuing basis.

Lead Software Engineer, Full Stack (Python, AWS, JavaScript)

Company: Capital One

Location: Plano, TX

Posted Aug 22, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

RN Emergency Room Nights PRN

Company: Baylor Scott & White Health

Location: Buda, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

RN Emergency Room Nights PRN

Company: Baylor Scott & White Health

Location: Pflugerville, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Plumbing Service Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Aug 22, 2025

This is a uniformed position and the manager will be expected to spend 60% of their time in the field, and 40% in the office.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages

© 2026 Job Transparency. All rights reserved.