Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Mainframe Security Analyst, Officer

Company: Citi

Location: San Antonio, TX

Posted Aug 22, 2025

This role will play a crucial part in ensuring the security and compliance of our enterprise mainframe systems, supporting automation efforts, and driving…

Apartment Porter

Company: GPI Management

Location: Houston, TX

Posted Aug 22, 2025

Provide excellent customer service when interacting with residents and guests. The Porter plays a key role in maintaining the cleanliness, appearance, and…

Licensed Electrician

Company: Ion Developer Llc

Location: Houston, TX

Posted Aug 22, 2025

Licensed - Completion of a formal apprenticeship and proof of valid electrician's license required. Communicate with customers in a professional, and respectful…

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)

Company: US Foods, Inc.

Location: Austin, TX

Posted Aug 22, 2025

Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of…

Data Entry Analyst

Company: U.S. Legal Support

Location: Houston, TX

Posted Aug 22, 2025

1+ year of relevant experience (data entry, administrative, billing, legal preferred). Review and analyze billing data for key and enterprise accounts to…

Registered Nurse - Medical Surgical

Company: US Veterans Health Administration

Location: Houston, TX

Posted Aug 22, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

Analyst, Business Analysis

Company: Signify Health

Location: Austin, TX

Posted Aug 22, 2025

Bachelor’s degree in Business, Information Technology, or a related field preferred. Qualified applicants with arrest or conviction records will be considered…

Security Professional - Armed Concierge

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 22, 2025

A valid driver's license will be required for driving positions only. Provide customer service to clients and visitors by carrying out security-related…

Security Officer - Response

Company: GardaWorld Security Services U.S.

Location: Austin, TX

Posted Aug 22, 2025

If you have a valid Drivers License. Uniform provided at no cost. This position is a non - guaranteed of hours but has a strong possibility for 32 - 40 hours…

Access Control - Security Guard

Company: GardaWorld Security Services U.S.

Location: Houston, TX

Posted Aug 22, 2025

Control access to secure areas and verify the identities of visitors. A comprehensive benefits package including medical, dental, and vision insurance plans, a…

2641 HOU -HVAC Technician FT

Company: ERMC

Location: Houston, TX

Posted Aug 22, 2025

ERMC Aviation, LLC is seeking an HVAC Technician to develop and execute departmental and distribution goals, lead other service technicians, design solutions…

Health Coach Consultant - Mountain or Pacific Time Candidates Preferred

Company: CVS Health

Location: Austin, TX

Posted Aug 22, 2025

Must have active and unrestricted RN licensure in the state you reside. Applies clinical judgment to the incorporation of strategies designed to reduce risk…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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