Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Project Machine Operator B

Company: Solar Turbines

Location: Channelview, TX

Posted Aug 21, 2025

Set up and operate machines and tools to perform any operation within machine capacity with special fixtures or holding devices if required.

Accounting Manager - Construction - Austin

Company: NOW CFO

Location: Austin, TX

Posted Aug 21, 2025

CPA certification is a plus. Oversee cash flow, balance sheets, accruals, payables, and treasury functions. In this role, you will oversee financial operations,…

Strategic Business Analyst II - IM Application Development

Company: Christus Health

Location: Irving, TX

Posted Aug 21, 2025

Excellent written, verbal, communication, and presentation skills with the ability to articulate new ideas and concepts to technical and non-technical audiences…

Chef de Cuisine - Daikin Park

Company: Aramark

Location: Houston, TX

Posted Aug 21, 2025

? Ensures proper equipment operation/maintenance and ensures proper safety and sanitation in the kitchen. ? Requires experiential knowledge of management of…

D365 Finance Technical Specialist – Order-to-Cash (O2C)

Company: Johnstone Supply LLC

Location: Dallas, TX

Posted Aug 21, 2025

As a member of the IT Team, the D365 Finance Technical Specialist O2C (Order-to-Cash) is a key contributor to the ERP transformation initiative, and will work…

New Business Presentation Designer

Company: Eastport Holdings

Location: Dallas, TX

Posted Aug 21, 2025

You’ll partner with pitch teams to develop custom design systems for each opportunity, ensuring consistency with client brand guidelines while translating…

Junior Full Stack Developer

Company: Citi

Location: Irving, TX

Posted Aug 21, 2025

Knowledge of content management systems (CMS) and how to integrate them with front-end frameworks. Collaborate with designers, product owners, and backend teams…

Analyst Data and Reporting (HRIS)

Company: Fort Bend Independent School District

Location: Sugar Land, TX

Posted Aug 21, 2025

Bachelor's degree in Math, Statistics, Computer Science, HR or related field. Recognize, follow and analyze trends in HR transactions to identify patterns,…

Venue Cleaner Janitor

Company: ClearedDirect LLC

Location: Austin, TX

Posted Aug 21, 2025

Basic understanding of cleaning supplies and tools (mop, broom, vacuum, etc.). Education: High school diploma or equivalent (not always required).

Senior Cybersecurity Analyst

Company: Chord Energy

Location: Houston, TX

Posted Aug 21, 2025

The Senior Cybersecurity Analyst plays a critical role in advancing Chord Energy’s cybersecurity posture by leading complex security initiatives, conducting in-…

Project Structural Welder B

Company: Solar Turbines

Location: Channelview, TX

Posted Aug 21, 2025

One (1) to three (3) years of FCAW welding experience with structural steel components. Perform Manual finish welding operations on carbon and stainless steel…

Customer Service Representative - UniFirst

Company: UniFirst

Location: San Antonio, TX

Posted Aug 21, 2025

Assist customers by answering questions related to accounts, procedures, and services by telephone or email. Perform basic data entry and other administrative…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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