Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Senior Cybersecurity Analyst

Company: Enerplus Corporation

Location: Houston, TX

Posted Aug 21, 2025

The Senior Cybersecurity Analyst plays a critical role in advancing Chord Energy’s cybersecurity posture by leading complex security initiatives, conducting in-…

CUSTOMER SERVICE REPRESENTATIVE III

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 21, 2025

Assisting with the processing of various permits, citation entry, and payment processing. If you need login assistance or technical support call 855-524-5627.

Executive Chef- Director of Culinary

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Aug 20, 2025

In this senior role, you'll oversee all culinary operations across multiple outlets, lead and inspire a high-performing kitchen team, drive menu innovation,…

Entry-Level IT/Programmer

Company: VRL Holdings LLC

Location: San Antonio, TX

Posted Aug 21, 2025

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience with ticketing systems or IT service desk tools.

CUSTOMER SERVICE CLERK

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 20, 2025

Performs basic research and gathers necessary information to resolve routine customer problems and respond to inquiries via mail, telephone, e-mail, and…

Cyber Threat Intelligence (CTI) Sr. Analyst

Company: 3M

Location: Austin, TX

Posted Aug 20, 2025

Bachelor’s degree in Cybersecurity, Computer Science, Intelligence Studies, or a related field completed and verified prior to start from an accredited…

Staff Pharmacist Floater

Company: Avita Care Solutions

Location: Austin, TX

Posted Aug 21, 2025

The Staff Pharmacist Floater packages and dispenses prescribed drugs in a clinic environment and handles incoming physician calls, logs data into the computer,…

Elite Truck Driver - Class A - Penske Logistics

Company: Penske Truck Leasing and Logistics

Location: San Antonio, TX

Posted Aug 21, 2025

Ready to put your truck-driving career in high gear? This position is regulated by the Department of Transportation or designated as safety-sensitive by the…

Data Analyst I/ II/ Sr

Company: Boardwalk Pipelines

Location: Houston, TX

Posted Aug 21, 2025

Automate recurring reports and develop self-service analytics tools to empower business users. The successful candidate will demonstrate strong analytical…

Customer Service Representative

Company: ASERO Enterprises INC

Location: Montopolis, TX

Posted Aug 21, 2025

Proficient computer skills, including data entry and Microsoft Office applications. Maintain detailed records of customer interactions and transactions through…

Customer Service Representative

Company: BrandNest

Location: Austin, TX

Posted Aug 21, 2025

High school diploma or equivalent required; associate’s or bachelor’s degree a plus. You will play a key part in ensuring customer satisfaction by handling…

Lead Apprentice Electrician - Pre-Fab

Company: Facility Solutions Group, Inc.

Location: San Antonio, TX

Posted Aug 21, 2025

Currently enrolled in or recently completed an electrical apprenticeship. Act as a bridge between apprentices, leads, and supervisors.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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