Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Laborer

Company: Turner Construction Company

Location: San Antonio, TX

Posted Aug 18, 2025

Proficient knowledge of materials, methods, and tools involved in construction or repair of buildings or other structures, foundations, and framing.

Lead HVAC Installer

Company: Dynamic Eco Home

Location: Houston, TX

Posted Aug 18, 2025

Valid driver’s license with a clean driving record. Perform repairs, including component replacement, leak fixes, and electrical or mechanical troubleshooting.

Registered Nurse II (RN) Radiology MRI - Day

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 18, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Software Engineer Front End Developer - Secret Clearance Required

Company: Maximus

Location: San Antonio, TX

Posted Aug 18, 2025

Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Dallas, TX

Posted Aug 18, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Grants Administration Manager - Academic Institute

Company: Houston Methodist Academic Institute

Location: Houston, TX

Posted Aug 18, 2025

The Manager, Grants Administration position will provide high-quality end-to-end management for all Houston Methodist grants, including research of…

Business Analyst

Company: OptiSigns Inc.

Location: Houston, TX

Posted Aug 18, 2025

Reporting & Presentation: Develop clear, concise reports and presentations for stakeholders, ensuring data-driven recommendations are accessible to technical…

Compliance Analyst III

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Aug 18, 2025

Graduation from an accredited four-year college or university with major coursework in business administration, public administration, finance, accounting,…

Info Sec Operations Analyst

Company: Harris Health System

Location: Bellaire, TX

Posted Aug 18, 2025

Assist and provide support with detailed information technology audit reviews to assess Harris County Hospital District's compliance with federal and state…

Cost Accountant - DoD/Manufacturing

Company: Optex Systems

Location: Richardson, TX

Posted Aug 18, 2025

Requires the ability to read a multi level Bill of Material and perform standard cost rollups as well as conduct cost analysis and contract gross margin reviews…

Commercial HVAC Technician

Company: Shafer Services

Location: Austin, TX

Posted Aug 18, 2025

Valid driver’s license with acceptable driving record. Must be able to lift at least 70 lbs. and must be willing/able to climb ladders.

Armed Security Officer / DART Deployment

Company: USAPD

Location: Dallas, TX

Posted Aug 18, 2025

> Has carried a Peace Officer license or has completed a 40hr TDCJ training academy. ALL applicants MUST currently be licensed with the Texas Private Security…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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