Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Cyber Threat Intelligence Analyst

Company: AIG Employee Services, Inc.

Location: Houston, TX

Posted Aug 18, 2025

The analyst will be responsible for analyzing the technical and behavioral aspects of malicious cyber activity and will serve as a subject matter expert on…

Accountant Associate

Company: IC Americas

Location: Houston, TX

Posted Aug 18, 2025

Assists the team to ensure the integrity of accounting information by recording, verifying, consolidating, and entering transactions.

Janitorial Worker

Company: Elite Corporate Services

Location: Houston, TX

Posted Aug 18, 2025

You will clean entrances, reception areas, offices, retail floors, back-of-house areas, restrooms, and windows. Maintain janitor closet and equipment.

Retail Sales Associate

Company: Rough country vape & smoke

Location: San Antonio, TX

Posted Aug 18, 2025

Knowledge of retail math and ability to handle cash transactions accurately. Utilize technical sales skills to explain product features and benefits to…

Customer Care Advocate

Company: 1000bulbs.com

Location: Garland, TX

Posted Aug 18, 2025

Answering inbound customer calls (about 75+ per day during peak season—yes, you’ll stay busy!). Polished phone etiquette and clear, professional communication.

Senior Support Analyst - with GDS Experience

Company: Serko Ltd

Location: Dallas, TX

Posted Aug 18, 2025

Managing client issues via our issue tracking systems, email, and telephone, you will play a key role in the Serko team by:

Security Officer

Company: Protecting Our Children

Location: Spring, TX

Posted Aug 18, 2025

The ideal candidate will play a crucial role in maintaining a safe and secure environment for our clients, employees, and visitors.

Fleet Business Analyst

Company: Sempra Services Corporation

Location: Houston, TX

Posted Aug 18, 2025

Identifies opportunities to educate drivers on safe driving habits and best practices. Collaborates closely with operations, projects office, field personnel,…

Busy machine shop seeking Welder/Fabricator

Company: Kimbrells' Kustom Machine Shop, Inc.

Location: Garland, TX

Posted Aug 18, 2025

Blueprint Reading: Interpret technical drawings, blueprints, and schematics to fabricate custom parts and products. High school diploma or equivalent.

Social Media Content Manager

Company: ToxEcology

Location: Dallas, TX

Posted Aug 18, 2025

Proficiency with video editing tools (Adobe Premiere Pro, Final Cut, or similar). 3+ years of experience in social media management, digital journalism, or…

Cell Tower Data Analyst

Company: WIVERSE

Location: Houston, TX

Posted Aug 18, 2025

A Tower Structural Analyst (TSA) is responsible for maintaining structural integrity and ‘readiness’ of assets through the use of several software tools…

Customer Service/Sales Agent

Company: Fred Loya Insurance

Location: Dallas, TX

Posted Aug 18, 2025

$14.00-$17.00!!! *+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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