Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Associate Software Engineer

Company: Optum

Location: San Antonio, TX

Posted Aug 15, 2025

Ability to communicate effectively to both technical and non-technical audiences. Perform all phases of software engineering including requirement analysis,…

EXECUTIVE CHEF

Company: Hotel Magdalena

Location: Austin, TX

Posted Aug 15, 2025

An Executive Chef must develop and maintain the company’s culture, values and reputation in the public eye and with all staff, guests, vendors and partners.

Principal Software Engineer- PIM

Company: H‑E‑B

Location: San Antonio, TX

Posted Aug 15, 2025

Expert knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using…

Data Engineer - GCP/AI/ML

Company: CVS Health

Location: Richardson, TX

Posted Aug 15, 2025

As a member of the Data and Analytics organization, you will be responsible for designing, building, and maintaining best-in-class data engineering pipelines…

RN Labor and Delivery PT Nights

Company: Baylor Scott & White Health

Location: Irving, TX

Posted Aug 15, 2025

A current and valid nursing license. Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role…

Graphic Design Manager

Company: Harris County Department of Education

Location: Houston, TX

Posted Aug 15, 2025

Manage a suite of easy to use templates/tools for non-design staff to utilize for presentations, social posts and one-pagers.

Lead-Security Officer

Company: Ascension

Location: Austin, TX

Posted Aug 15, 2025

Serve as team leader for assigned security officers to ensure a safe environment for staff and visitors. Investigate, document, and manage security incidents…

Project Superintendent -**OFFERING SIGN ON BONUS**

Company: Intex Electrical Contractors, Inc.

Location: Dallas, TX

Posted Aug 15, 2025

Work will consist of installation, alterations, additions and/or repairs of electrical systems, conductors and associated materials and equipment within the…

Hotel Engineer 3 - HVAC/Refrigeration

Company: The Joule

Location: Dallas, TX

Posted Aug 15, 2025

The Hotel Engineer III – HVAC/Refrigeration Specialist plays a critical role in ensuring the comfort, safety, and satisfaction of our guests by maintaining,…

Sous Chef, Concessions, Globe Life Field

Company: Delaware North

Location: Arlington, TX

Posted Aug 15, 2025

Maintain a safe, sanitary, and organized kitchen that complies with state and local health department regulations and company policies.

Construction Worker General

Company: Vaughn Construction

Location: Dallas, TX

Posted Aug 15, 2025

Ability to lift heavy objects, walk, and stand for long periods of time and perform strenuous physical labor under adverse field conditions.

Machine Operator (CNC)

Company: ACE Partners

Location: Austin, TX

Posted Aug 15, 2025

High school diploma or equivalent; technical training or certification in CNC machining is a plus. Experience with dimensional measurement tools such as…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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