Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Pharmacist Manager

Company: Sam's Club

Location: Austin, TX

Posted Aug 13, 2025

Provides comprehensive patient care to members by processing and accurately dispensing prescription orders administering immunizations counseling members…

Change Delivery Lead II

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Aug 13, 2025

This position is accountable for direct and independent management of primarily moderate risk projects (occasionally low or high risk) and/or participates as a…

Sales Associate

Company: Goodwill Industries of Central Texas

Location: Austin, TX

Posted Aug 12, 2025

Help maintain fitting rooms and store appearance. Strong communication and active listening skills. Assist donors at donation drop-offs and offer receipts.

Field Manager

Company: Tempo Air

Location: Irving, TX

Posted Aug 12, 2025

Valid driver’s license with a clean driving record. Provide technical support to field technicians as needed. Support the installation and sales departments by…

Project Manager Drainage

Company: Harris County

Location: Houston, TX

Posted Aug 12, 2025

It also includes fieldwork, which may require driving to and walking through active job sites and/or undeveloped areas containing uneven and sloped surfaces.

Software Engineer I (ALDP)

Company: Peak6

Location: Austin, TX

Posted Aug 13, 2025

Participate in training to develop technical and financial domain knowledge. #engineering #entry-level #full-time #LI-DNI.

Sr Analyst I Cybersecurity Analytics Consulting

Company: Motorola Solutions

Location: San Antonio, TX

Posted Aug 13, 2025

The STS Analyst I is an entry-level position within the security operations center and is responsible for addressing SOC monitoring technical issues and…

HVAC TB Service Manager

Company: Johnson Controls

Location: Austin, TX

Posted Aug 12, 2025

Responsible for procuring and mainlining fleet and tools inventory. Responsible for budgeting, forecasting, accounts payables/receivables.

Underground Laborer

Company: Ervin Cable

Location: San Antonio, TX

Posted Aug 13, 2025

Our talented workforce of over 2,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating,…

LEAD JANITOR

Company: ABM Industries

Location: Houston, TX

Posted Aug 12, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Unarmed Security Guard

Company: BKS Security

Location: Austin, TX

Posted Aug 13, 2025

Valid driver’s license and access to a reliable vehicle (required). Utilize provided body camera and have a reliable cell phone to document activities,…

Machinist

Company: AFC Industries

Location: Houston, TX

Posted Aug 12, 2025

Experience with handheld measuring tools such as calipers and micrometers. Ability to read and understand technical instructions.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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