Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Client Support - Bilingual in Chinese

Company: Universal Processing

Location: Houston, TX

Posted Aug 12, 2025

Scheduling work to ensure accurate phone coverage, monitors priority of calls and shifts escalated calls to assure resolution of problems.

Recycling Machine Operator

Company: Greenway Plastics LLC

Location: Houston, TX

Posted Aug 12, 2025

Opportunities to participate in multinational company management and technical advancement. Basic knowledge of mechanical operation and maintenance, with the…

AI Engineer

Company: NTT DATA

Location: Plano, TX

Posted Aug 12, 2025

Communicate complex technical concepts clearly to non-technical audiences. Assist in the design and implementation of GenAI use cases, projects, and POCs across…

Journeyman Service Electrician - Houston

Company: Legacy Electric

Location: Houston, TX

Posted Aug 12, 2025

Must have experience with Commercial Lighting and Power / Light Residential service calls. Experience in interior/exterior lighting.

Machine Operator - 2nd shift

Company: Performance Industries

Location: Coppell, TX

Posted Aug 12, 2025

Must be able to produce valid ID. Sets up and operates equipment for day-to-day manufacturing of fabricated metal products; light assembly Education and/or…

Commercial Front Garbage Truck Driver

Company: Waste Connections

Location: Houston, TX

Posted Aug 12, 2025

Safely driving a Commercial CDL Truck into a variety of environments (Residential, Construction, Commercial, etc.). Perform daily pre and post trip inspections.

Electrical Apprentice

Company: Daybreak Electrical Services

Location: Austin, TX

Posted Aug 12, 2025

This role requires proficiency in reading blueprints and using various electrical testing tools. Utilize hand tools and testing equipment such as ammeters,…

Surveillance Security Officer - Multiple Sites & Shifts

Company: GardaWorld Security Services U.S.

Location: Dallas, TX

Posted Aug 12, 2025

You have a valid driver's license (for driving positions) with a good driving history (pass a Motor Vehicle Record Check). Be authorized to work in the U.S.

Pharmacist PRN

Company: St. David's North Austin Medical Center

Location: Austin, TX

Posted Aug 12, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

Machine Operator

Company: Blue Industries

Location: Dallas, TX

Posted Aug 12, 2025

You’ll also perform routine maintenance, assist with troubleshooting, and conduct product quality checks. Perform daily and weekly preventative maintenance…

2025-2026 Life Skills Teacher - Mendez

Company: Third Future Schools

Location: Austin, TX

Posted Aug 12, 2025

§ Keep informed of and comply with federal, state, district, and school regulations and policies for special education teachers. Job Types: Full-time, Contract.

SPECIALIST - SR. SPECIALIST - Graphic Designer

Company: Southwest Research Institute

Location: San Antonio, TX

Posted Aug 12, 2025

A valid/clear driver's license is required. 2 years: Professional experience in a design studio, agency, in-house team, or similar and ability to interpret…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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