Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

RCM & Patient Collections Manager – Call Center Operations

Company: M&M Staffing

Location: Richardson, TX

Posted Oct 04, 2025

Coach, develop, and lead a high-performing team of supervisors and agents. Help develop *RCM dashboards and performance reporting tools*.

MARKETING COORDINATOR

Company: Bunkhouse Corporate Office

Location: Austin, TX

Posted Oct 04, 2025

Bachelor’s degree in Marketing, Communications, Business, or a related field preferred. Help develop and organize brand-wide presentations and decks for…

Director of Marketing (Safety)

Company: Draeger, Inc.

Location: Houston, TX

Posted Oct 04, 2025

Develop, implement and lead the business field strategy and support Sales & Service leadership to achieve annual sales and profitability objectives for defined…

Event Sales Assistant

Company: The Hireverse

Location: Irving, TX

Posted Oct 04, 2025

Must have a reliable car and valid driver’s license. *Paid Training:* Learn everything you need to succeed before hitting the field.

Cybersecurity Analyst II

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

Retail Sales Specialist - Appliances

Company: Best Buy

Location: Katy, TX

Posted Oct 04, 2025

1 year of experience selling in premium products, luxury brands and/or custom design environments. Prioritize activities based on urgency and importance, set…

Web Developer I

Company: Bexar County

Location: San Antonio, TX

Posted Oct 04, 2025

Ability to be flexible and adaptable; ability to learn quickly in various technical and creative environments, while delivering quality work; ability to present…

LOCAL Class A Driver TEXAS, NM, AZ

Company: ATL

Location: San Antonio, TX

Posted Oct 04, 2025

Excellent driving skills with a clean driving record. Follow all traffic laws and safety regulations while driving.

Security Officer - Overnight

Company: City Security Services

Location: Houston, TX

Posted Oct 04, 2025

Continuously weekly field training conducted by Compliance supervisor (performed on site). Patrol and provide security presence. Patrol all areas of site.

Security Officer - Morning

Company: City Security Services

Location: Houston, TX

Posted Oct 04, 2025

Patrol and provide security presence. Ensure security breaches are immediately reported. As a key member of our team, you will maintain a safe and secure…

Security Guard II

Company: City of San Antonio

Location: San Antonio, TX

Posted Oct 04, 2025

Monitors and maintains station at entry/exit point to City activities by observing, walking, reaching, twisting, and kneeling.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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