Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Entry Level Marketing & Sales Associate

Company: Penguin Promo Partners

Location: Bridgeview, IL

Posted Aug 07, 2025

In-office collaboration with retail field deployment. No prior sales experience is required—our hands-on training program equips you with the skills to succeed.

Experienced Geotechnical Construction Laborer

Company: GeoStabilization International

Location: Chicago, IL

Posted Aug 07, 2025

More years of experience and technical expertise with the tools and technologies in drilling. A history of complying with construction crew safety principles…

Technical Business Analyst

Company: Trionfo Solutions

Location: Itasca, IL

Posted Aug 07, 2025

Manage incoming queries and technical issues related to systems. Develop, implement, and maintain elements of systems design, including business process…

Client Success Coordinator

Company: CST Academy

Location: Chicago, IL

Posted Aug 07, 2025

*Sales Support:* Respond to inquiries, provide detailed information about our services, and convert leads into active clients.

Manual Turning (CNC Machining)

Company: BROADWIND INC. & SUBSIDIARIES

Location: Cicero, IL

Posted Aug 07, 2025

Sitting or standing for periods of time; walking, climbing, crawling, bending, twisting or stooping; may be exposed to noise, dust, fumes, vibrations if…

Customer Portal Coordinator

Company: Oil-Dri Corporation of America

Location: Chicago, IL

Posted Aug 07, 2025

Proven experience in data entry, preferably in a customer service or order management role. Maintain detailed and organized records of customer interactions and…

Security Risk Analyst

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Aug 07, 2025

This role requires a strong understanding of security governance processes and the technical knowledge necessary to assess vulnerabilities and quantify…

Staff Accountant

Company: Hogsalt Headquarters

Location: Chicago, IL

Posted Aug 07, 2025

Prepare and file city and state monthly and annual sales tax returns. Compile and analyze financial information to prepare entries to accounts, such as general…

QA Analyst, BI

Company: Keeper Security, Inc.

Location: Chicago, IL

Posted Aug 07, 2025

Familiarity with web development concepts (e.g., React, responsive design), APIs, and relevant testing tools is beneficial.

Staff Accountant

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 07, 2025

Record, reconcile and monitor corporate credit card transactions and assist in managing the corporate credit card program.

Sales Associate

Company: The LaSalle Network

Location: Addison, IL

Posted Aug 07, 2025

Follow up on previous sales quotes, new leads, completed purchase orders and sales calls. Ability to interpret blueprints, drawings, and diagrams.

Custodian

Company: J&J Worldwide Services

Location: Chicago, IL

Posted Aug 07, 2025

Deliver own output by following defined procedures and processes under close supervision and guidance. U.S. Persons includes U.S. citizens, U.S. nationals,…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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