Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Welder/Fitter

Company: American Exchanger Services

Location: Chicago, IL

Posted Aug 07, 2025

*V*alid driver’s license required. Collaborate across departments—*field crew, engineering, machining, and QC*—to get the job done right the first time.

Sr Data Scientist

Company: PayPal

Location: Chicago, IL

Posted Aug 07, 2025

Overall, this candidate will play a crucial role in shaping credit loss forecasting, ensuring compliance with regulatory requirements, and driving business…

Manager - Marketing

Company: Bally's Casino Chicago

Location: Chicago, IL

Posted Aug 07, 2025

Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board. Ensure all guest problems and concerns are addressed by exceeding the…

Staff Accountant

Company: The Inland Real Estate Group of Companies

Location: Oak Brook, IL

Posted Aug 07, 2025

Education:* This position requires a bachelor’s degree (B.A.) in Accounting from a four-year college or university. Medical/Dental/Vision insurance (PPO).

CNC Machinist II, 3rd shift

Company: Regal Rexnord

Location: Downers Grove, IL

Posted Aug 06, 2025

Person’, which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United…

Business Operations Analyst II

Company: ENGIE

Location: Chicago, IL

Posted Aug 07, 2025

Minimum of a Bachelor’s Degree in Business Analytics, Data Analytics, Operations, or a related field. ENGIE complies with all federal, state, and local minimum…

Sales Associate (Doyen)

Company: CBD Kratom

Location: Chicago, IL

Posted Aug 07, 2025

Doyen (doi'(y)en) - the most respected and prominent person in their field. Demonstrating your passion for driving sales: You use the CBD Kratom Selling…

Sales Associate (REG FT)

Company: Warner Bros. Discovery

Location: Chicago, IL

Posted Aug 07, 2025

This role primarily engages with our guests by providing excellent service and addressing their needs to enhance their shopping experience.

Security Operations Center Analyst

Company: iManage

Location: Chicago, IL

Posted Aug 06, 2025

End-user focused experience to investigate security issues and communicate risks clearly with technical and non-technical teams.

HVAC Service Technician

Company: Guardian Heating & Cooling Services LLC

Location: Chicago, IL

Posted Aug 06, 2025

Valid driver's license and insurable driving record. Service / maintenance / repair on residential heating and air conditioning systems.

IEP Specialist $10,000 Sign on bonus

Company: Specialized Education Services

Location: Chicago, IL

Posted Aug 07, 2025

Collaborate with school teams and families to offer personalized guidance and deliver SESI’s own evidence-based learning and instructional models, as well as…

Digital Forensic Analyst I

Company: Contact Government Services, LLC

Location: Chicago, IL

Posted Aug 07, 2025

Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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