Excellent Customer Service Skills Jobs in Chicago, IL

77,346 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Electrician Journeyman - 90108690 - Chicago

Company: Amtrak

Location: Chicago, IL

Posted Aug 06, 2025

Experience in electrical repairs, and testing advanced electrical/electronic systems and reading, drafting, and interpreting circuit diagrams, schematics, and…

Marketing Director - Personal Injury experience

Company: Zentech Consulting

Location: Chicago, IL

Posted Aug 06, 2025

Identify and develop new business opportunities within the legal industry. Your ability to understand what drives consumer decisions and translate that into…

Associate Graphic Design

Company: AmTab Manufacturing

Location: Bensenville, IL

Posted Aug 06, 2025

As a minority-owned, 100% made-in-the-USA company, AmTab is proud to own our design, manufacturing, and installation process from start to finish.*.

JANITOR III (DEPARTMENT OF FACILITIES MANAGEMENT) - SEIU 73 - VARIOUS LOCATIONS

Company: Cook County Offices Under the President

Location: Chicago, IL

Posted Aug 06, 2025

Candidates who are contacted will be required to produce original required documents (e.g., current driver’s license, diploma, school transcript, certifications…

Senior Industrial Hygiene Project Manager

Company: Specialty Consulting Inc.

Location: Chicago, IL

Posted Aug 06, 2025

This is a hands-on position with 50% of time spent in the field, where you will be conducting field inspections for hazardous materials and provide oversight…

Client Engagement Associate Opening #485258

Company: Rose International

Location: Chicago, IL

Posted Aug 06, 2025

The second key focus is to develop new relationships with prospective clients. Excellent customer service skills and business etiquette.

HVAC Technician

Company: JLL

Location: Chicago, IL

Posted Aug 06, 2025

A stationary engineer license is a must. When assigned to install new/used equipment, must be able to operate appropriate construction tools and equipment.

Controls Specialist

Company: Clear Engineering Recruitment

Location: Chicago, IL

Posted Aug 06, 2025

Blueprint reading skills and comfort with field documentation. Own the Field: Perform preventative maintenance, repairs, and logic modifications across live…

Teacher (PreK-3)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 06, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

AT&T Sales Associate

Company: Impact Management Solutions

Location: Chicago, IL

Posted Aug 06, 2025

You will be the face of AT&T’s brand, providing exceptional customer service and driving sales. Create a welcoming and friendly environment to attract and…

Executive Sous Chef

Company: Gibsons Italia

Location: Chicago, IL

Posted Aug 06, 2025

Hire, train, supervise, and develop kitchen staff. Ensure all kitchen and food operations are in compliance with all legislated health and licensing guidelines;…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages