Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Seasonal Sales Associate

Company: Helly Hansen

Location: Rosemont, IL

Posted Oct 15, 2025

Answering questions about performance and technical aspects of our products. Thrives in a fast-paced sales environment while continuing to provide a high-level.

Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted Oct 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Registered Nurse - Overnight

Company: The Clare

Location: Chicago, IL

Posted Oct 15, 2025

Current nursing license valid in Illinois. Responds immediately to all crisis and/or calls for assistance. Administers medications and treatments and maintains…

SENIOR DESIGNER

Company: Hyatt Corporate Office

Location: Chicago, IL

Posted Oct 15, 2025

Bachelor’s degree in Graphic Design or a related field. Design and implement strategic, brand-aligned creative across digital, print, social, and identity…

Carpenter

Company: Skilled Trades Services

Location: Elmhurst, IL

Posted Oct 15, 2025

Must have basic hand tools and PPE, paying $30-35 an hour depending on experience. Must have over 4 years of Carpentry experience and show it on a resume.…

Major Gifts Relationship Manager

Company: Bridge Communities

Location: Glen Ellyn, IL

Posted Oct 16, 2025

Implement best practices in stewardship efforts for major donors, including thank-you calls and notes, tailored impact reporting, and customized experiences…

DME Customer Service Representative

Company: Integra Healthcare Equipment

Location: Elmhurst, IL

Posted Oct 15, 2025

Interacts with customers via telephone and email to provide support and information on rental/sales transactions, and logistics process.

Data Scientist

Company: BMO US

Location: Chicago, IL

Posted Oct 15, 2025

Design, develop, and implement innovative data science models to support marketing initiatives such as customer lifetime value (CLTV) prediction, customer…

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: East Chicago, IN

Posted Oct 15, 2025

Receive all emergency and non-emergency incoming calls to the dispatch center while soliciting descriptive information to determine the nature and urgency of…

Marketing Manager

Company: Josephinum Academy

Location: Chicago, IL

Posted Oct 15, 2025

*Digital Marketing:* Maintain the school's website, develop and implement digital marketing campaigns across various platforms, coordinate all aspects of…

Technical Program Manager - Systems Integrations

Company: Brilliant Staffing LLC

Location: Woodridge, IL

Posted Oct 15, 2025

Define and own the enterprise integration roadmap, prioritizing initiatives by business value, scalability, and technical feasibility.

Security

Company: Timothy O'Toole's Pub Chicago

Location: Chicago, IL

Posted Oct 15, 2025

Checking Identification of guests coming into the premises. Provide excellent customer service by assisting visitors and addressing their inquiries or concerns.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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