Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Sales Associate

Company: XTRA Lease - A Berkshire Hathaway Company

Location: Chicago, IL

Posted Oct 15, 2025

Managing customer payments including helping with credit and collections. Tracking customer leads and other data using a sales contact system.

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: Chicago, IL

Posted Oct 14, 2025

Conduct security checks for specified areas. Protect an employer’s property and enforce laws. Monitor closed-circuit TV cameras and monitor alarms.

Data Scientist (Remote)

Company: Inspira Financial Trust, LLC

Location: Oak Brook, IL

Posted Oct 15, 2025

The ideal candidate will possess a strong foundation in statistical modeling, machine learning, and data engineering, along with the ability to communicate…

Electrical Technician

Company: T&D Electrical LLC

Location: Chicago, IL

Posted Oct 14, 2025

Valid driver’s license and reliable transportation. Ability to safely use hand tools, power tools, and testing equipment. Competitive pay based on experience.

IT Business Analyst

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Oct 14, 2025

Password Security Monitoring and Incident Response: Monitor password-related security incidents and develop incident response plans to mitigate potential…

Intake Coordinator I

Company: Northwestern Medicine

Location: Chicago, IL

Posted Oct 15, 2025

Triages incoming and initiates outgoing phone calls. We consider this on a case-by-case basis and follow all state and federal guidelines.

Senior Graphic Designer

Company: Newmark

Location: Chicago, IL

Posted Oct 14, 2025

Under limited supervision, uses knowledge of current graphic design software to conceptualize and develop high quality, creative and professional-looking…

Graphic Designer (Full time)

Company: Deerfield Park District

Location: Deerfield, IL

Posted Oct 15, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or related field, or equivalent experience. Create branded marketing materials such as flyers,…

Analytics Solution Engineer

Company: AAOS

Location: Rosemont, IL

Posted Oct 14, 2025

A strong foundation in AI/ML, data science, and analytics (Bachelor’s required, master’s preferred). Experience with medical associations, Agile methodologies,…

Senior Marketing Manager

Company: Confidential

Location: Lisle, IL

Posted Oct 14, 2025

Document the history of all divisions via pictures and videos for both client, vendors and honored guests and share as appropriate on social media.

PE Teacher and 8th Grade Religion - St. Norbert - Northbrook - VIC. I

Company: St. Norbert School

Location: Northbrook, IL

Posted Oct 15, 2025

Must have valid state licensure for the grade/subject area (preferred, not required). The Archdiocese of Chicago offers a comprehensive total rewards package to…

Skilled Laborer / Carpenter

Company: J M Allen & Associates LLC

Location: Chicago, IL

Posted Oct 15, 2025

Load and unload materials and tools. Some experience in carpentry or general construction. Reliable transportation to job sites.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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