Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Director of Intake Operations

Company: Aspire Home Health Care

Location: Morton Grove, IL

Posted Oct 10, 2025

Certification in case management or related field. Conduct initial clinical assessments to determine patient needs and develop preliminary care plans.

Steel Project Manager

Company: MTH Industries

Location: Hillside, IL

Posted Oct 10, 2025

This role requires strong expertise in design review, shop drawings, material procurement, fabrication, and field coordination for commercial construction…

Inpatient IV Sterile Compounding Staff Pharmacist | Woodridge, Illinois

Company: RPh on the Go

Location: Woodridge, IL

Posted Oct 10, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Experience in sterile compounding required.

Glass Project Manager

Company: MTH Industries

Location: Hillside, IL

Posted Oct 10, 2025

This role requires strong technical knowledge, organizational skills, and the ability to coordinate teams across design, procurement, fabrication, and field…

Sous Chef

Company: Omni Hotels & Resorts

Location: Chicago, IL

Posted Oct 10, 2025

Candidate must have proven culinary skills and must be able to lead, develop, and motivate staff. Additional associate benefits offered include discounts at the…

Janitor Helper C (SEIU)

Company: Draper and Kramer

Location: Chicago, IL

Posted Oct 10, 2025

Cleaning of common areas including lobby, fitness center, party/media room, business center, restrooms, break room (as applicable).

Part-time Custodian

Company: Mac Properties

Location: Chicago, IL

Posted Oct 10, 2025

Valid driver's license and vehicle. Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations.

Manager Marketing Innovation

Company: Nestlé Health Science

Location: Chicago, IL

Posted Oct 10, 2025

Bachelor's degree in marketing or a related field; MBA preferred. Analyze and identify new whitespace innovation opportunities and benefit spaces, collaborating…

Blacksmith & Welder

Company: Chicago Transit Authority

Location: Chicago, IL

Posted Oct 10, 2025

Performs electric arc welding, carbon arc welding, cutting and melting, acetylene welding, cutting and melting, acetylene welding, tungsten (non-consumable…

Sewer Jetting Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 10, 2025

Valid driver’s license with a clean driving record. Work on a variety of properties, including multi-family buildings, commercial sites, and residential homes.

Graphic Design Assistant

Company: GC America Inc

Location: Alsip, IL

Posted Oct 10, 2025

Pursuing or have completed bachelor’s degree in graphic design or related field. Closely work with Marketing and Regulatory Affairs to develop and/or edit…

2nd shift Medical Night Cleaner - 35143

Company: Harvard Maintenance, Inc

Location: Chicago, IL

Posted Oct 10, 2025

A Cleaner is responsible for basic cleaning, including cleaning of all common areas, restrooms, entrances, elevators, walkways, windows, furniture, fixtures,…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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