Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Electrician-All Shifts

Company: JTM FOODS LLC

Location: Chicago, IL

Posted Jun 03, 2025

Maintain, troubleshoot, and repair electrical and mechanical equipment, including motors, conveyors, PLCs, and control systems. 2+ years of PLC experience.

Machine Operator I - 3rd Shift

Company: Maker's Pride

Location: Des Plaines, IL

Posted Jun 03, 2025

This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

Program Manager

Company: MATRIX PLASTIC PRODUCTS, LLC

Location: Wood Dale, IL

Posted Jun 03, 2025

The ideal candidate will be engineering-minded, have strong communication and organizational skills, patience, and a willingness to learn on the job.

Retail Sales and Store Support

Company: Jewel Osco

Location: Chicago, IL

Posted Jun 01, 2025

Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!).

Temp Services Care Agent

Company: Lakeshore Recycling Systems LLC

Location: Rosemont, IL

Posted Jun 02, 2025

Take incoming sales calls to determine customer needs, provide proposals and close sales. Manage incoming internet leads through Salesforce and follow-up with…

CDL-A Regional Truck Driver

Company: Midwest Carriers

Location: Orland Park, IL

Posted Jun 03, 2025

Class A CDL driver’s license. We offer class A truck drivers outstanding pay, home time and generous bonuses, tons of excellent benefits and much more.

Electrician

Company: Mr Electric of Lombard

Location: Lombard, IL

Posted Jun 03, 2025

Clean driving record and possession of a valid driver’s license. Determine condition of electrical equipment, troubleshoot malfunctions, and determine needed…

2026 Commercial & Investment Bank Innovation Development Summer Analyst Program

Company: JPMorganChase

Location: Chicago, IL

Posted May 31, 2025

Problem-solving skills in interpreting data, trends, and insights to identify opportunities and develop actionable solutions. Analyze data to drive decisions.

Project Manager- Light Industrial Projects - Construction

Company: Michael Page

Location: Chicago, IL

Posted Jun 03, 2025

5+ years as a construction Project Manager for a commercial general contractor. Communicate regularly with owners, construction managers, other superintendents,…

Marketing Manager

Company: MillerKnoll

Location: Chicago, IL

Posted Jun 02, 2025

5–7 years in marketing or agency roles (advertising, PR, or integrated marketing); luxury, fashion, or design-focused brand experience preferred, with B2B or…

HVAC Install Assistant

Company: Deljo Heating & Cooling

Location: Chicago, IL

Posted Jun 02, 2025

Valid driver's license and insurable driving record. Experience in construction, electrical, plumbing, HVAC, or other trades preferred.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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