Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Plumbing and Sewer Technician

Company: Do Right Rooter Drain Specialists

Location: Bridgeview, IL

Posted May 15, 2025

Valid driver’s license and a good driving record. Collaborate with general contractors, electricians, and other construction professionals.

Extrusion Machine Operator

Company: Accelera

Location: Franklin Park, IL

Posted May 16, 2025

Knowledge of product quality standards and measurement tools. Experience operating and troubleshooting production machinery. 401K with a 6% company match.

Pastry Chef - The Ritz-Carlton, Chicago

Company: Sage Hospitality

Location: Chicago, IL

Posted May 15, 2025

Schedule and manage the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds…

Project Manager - Education Construction

Company: Michael Page

Location: Chicago, IL

Posted May 15, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

Senior Associate, Oracle ERP

Company: Options Clearing Corporation

Location: Chicago, IL

Posted May 15, 2025

You will be asked to define requirements, investigate and implement configuration changes, test, deploy, and lead efforts to implement cross-functional…

Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted May 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Registered Nurse All Shifts

Company: Alden Lincoln Park Rehabilitation and Health Care Center

Location: Chicago, IL

Posted May 15, 2025

Must possess a current, unencumbered license to practice as a RN in the State of Illinois and/or Wisconsin. Plan, develop, organize, implement, evaluate, and…

Part Time Sales Associate - BOSS Store, Chicago

Company: Hugo Boss

Location: Chicago, IL

Posted May 15, 2025

Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.

People Intelligence and Engagement Partner

Company: Chainlink Labs

Location: Chicago, IL

Posted May 16, 2025

Tuning into the Web 3 industry and business to keep abreast with trends to reflect in own workstreams. High proficiency in operational tools (e.g., Sheets,…

Clinical Analyst

Company: JACKSON PARK HOSPITAL AND MEDICAL CENTER

Location: Chicago, IL

Posted May 16, 2025

Assist in the development and implementation of new digital tools and technologies to improve patient outcomes. Associates Degree Minimum, Bachelors preferred.

Electrician

Company: Accelera

Location: Bedford Park, IL

Posted May 16, 2025

As an Industrial Electrician (also known as a Maintenance Electrician, Plant Electrician), you will diagnose and repair malfunctioning electrical systems and…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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