Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Performance Analyst

Company: The Hartford

Location: Chicago, IL

Posted Oct 03, 2025

Build analytical frameworks by creating and enhancing datasets, developing tools and automating processes to streamline analysis and improve delivery speed and…

Manager, Business Continuity

Company: BMO Financial

Location: Chicago, IL

Posted Oct 03, 2025

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and…

Registered Nurse (RN)

Company: The Citadel of Northbrook

Location: Northbrook, IL

Posted Oct 03, 2025

Takes and records residents blood pressure and vital signs, administers catheter care, administers IV therapy to residents as ordered within license limitations…

Male lockerroom attendant (full-time) --Wheaton Sport Center

Company: Wheaton Sport Center

Location: Wheaton, IL

Posted Oct 03, 2025

Maintain indoor/outdoor club cleanliness and safety by performing daily maintenance tasks. Wheaton Sport Center, Chicagoland's premier full service health and…

Entry Level Sales Associate

Company: GLOBAL TALENT NEXUS

Location: Oak Park, IL

Posted Oct 03, 2025

Learn and implement sales scripts, client product information, and promotional strategies. Track and achieve weekly and monthly sales goals.

Security Field Service Supervisor

Company: GardaWorld Security Services U.S.

Location: Chicago, IL

Posted Oct 03, 2025

Assist in developing staffing schedules, budgets, and payroll. Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer…

Executive Chef

Company: Catering by Michaels

Location: Morton Grove, IL

Posted Oct 03, 2025

Strong knowledge of financial management disciplines to include but not limited to P&L, budget design and management, and financial analysis.

Chemical Packager-3rd Shift

Company: Henkel

Location: Chicago, IL

Posted Oct 03, 2025

Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan…

Data Analyst Accounts Payable

Company: Saldemar Solutions LLC

Location: Chicago, IL

Posted Oct 03, 2025

The successful candidate will manage data in Oracle Financials and other healthcare systems, responsible for data processing functions including but not limited…

Senior Construction Project Manager - Construction GC - Base Salary to 175/year - Chicago, IL

Company: AllSearch Professional Staffing

Location: Chicago, IL

Posted Oct 03, 2025

BS or MS degree in Engineering, Construction Management, or related field. Mentor and develop junior project management staff and engineers.

Product Content Marketing Specialist

Company: Commusoft

Location: Chicago, IL

Posted Oct 03, 2025

You develop and execute strategies to drive organic traffic growth and improve conversion rates. You use data and reporting tools (e.g., Google Analytics,…

Weekend Surveillance Security

Company: GardaWorld Security Services U.S.

Location: Downers Grove, IL

Posted Oct 03, 2025

Control access to secure areas and verify the identities of visitors. A comprehensive benefits package including medical, dental, and vision insurance plans, a…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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