Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Director, Software Engineering-Card Partnerships Data

Company: Capital One

Location: Chicago, IL

Posted Oct 04, 2025

Candidates should be passionate about maintaining a well-managed suite of systems centered around Partnerships Data, while driving innovation and forward-…

Per Diem Retail Staff Pharmacist | Chicago, Illinois

Company: Soliant

Location: Chicago, IL

Posted Oct 04, 2025

Licensed Pharmacist with a valid Illinois license. Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience…

Entry-Level Customer Service Specialist

Company: Capol LLC

Location: Deerfield, IL

Posted Oct 06, 2025

Relay information to sales representatives/managers, as well as customers via e-mail and phone calls. Liaison between customers and Capol internal departments…

Project Manager (m/f/d)

Company: Damovo

Location: Chicago, IL

Posted Oct 06, 2025

The ideal candidate will assist in coordinating efforts between clients, internal teams, and external partners to ensure projects are completed on time, within…

Architect - Development (DevSecOps) REMOTE

Company: Wesco

Location: Glenview, IL

Posted Oct 06, 2025

You will serve as the technical expert, this role will identify and develop areas for modification in existing programs, as well as test and evaluate new…

CDL A Truck Driver - Home Weekly

Company: Imperial Express LLC

Location: Chicago, IL

Posted Oct 06, 2025

Imperial Express, LLC, is hiring a full-time motivated class A CDL professional with a clean driving record and at least 1 year of experience.

Energy Business Analyst

Company: CME Group

Location: Chicago, IL

Posted Oct 04, 2025

The Energy BLM Analyst will work in partnership with the Energy Products team to design and implement the business line strategy. And we’re looking for more.

SAP Vulnerability Management Senior Analyst

Company: Mars IS US

Location: Chicago, IL

Posted Oct 05, 2025

They will also be responsible for transitioning the vulnerability management work at each go-live to the managed service team to ensure that scanning and…

Per Diem Retail Pharmacist - Blue Island, IL

Company: Soliant

Location: Blue Island, IL

Posted Oct 04, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Experience in retail pharmacy operations.

Concrete Laborer

Company: American Wilbert Vault

Location: Des Plaines, IL

Posted Oct 06, 2025

You must have a valid driver's license w/clean record, a CDL is a plus. Obtain the CDL license within 90-days from date of permit issuance.

Welder

Company: Harrington Hoists

Location: South Holland, IL

Posted Oct 05, 2025

Conduct all interactions with customers (internal and external), vendors, field sales representatives, co-workers, and supervisors in a focused, positive,…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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