Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Data Scientist

Company: Havi Supply Chain

Location: Chicago, IL

Posted Aug 28, 2025

Master’s degree in operations research, mathematics, statistics, engineering or closely related field; PhD preferred. Paid parental and medical leave programs.

Nutrition Sales Consultant

Company: Just Food For Dogs

Location: Wilmette, IL

Posted Aug 29, 2025

Learn and apply pet nutrition knowledge and JFFD product knowledge to influence pet parents to feed JFFD. Meet personal sales quotas, and communicate insights/…

FOREMAN OF CUSTODIAL WORKERS

Company: City of Chicago

Location: Chicago, IL

Posted Aug 29, 2025

A valid State of Illinois driver’s license is required. NOTE: You must provide your valid U.S. driver's license at time of processing.

Customer Service Rep

Company: Lincare Inc.

Location: Willowbrook, IL

Posted Aug 28, 2025

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system. Help with the training of employees.

HVAC Technician-Willowbrook, IL

Company: Trane Technologies

Location: Willowbrook, IL

Posted Aug 29, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Part-Time Janitor - South side of Chicago - Experience and transportation required

Company: TMP Janitorial

Location: Chicago, IL

Posted Aug 28, 2025

*Has their own transportation (non-negotiable)*. *Proven working experience as a cleaner, janitor, cleaner technician, or any other relevant experience related…

Capital and Project Manager

Company: Liquid Environmental Solutions

Location: Chicago, IL

Posted Aug 28, 2025

Project oriented position with a mix of desk bound (e.g., reviewing capital plans, coordinating project meetings, developing drawings, soliciting bids,…

Part Time Sales Associate

Company: Lori's Shoes

Location: Chicago, IL

Posted Aug 28, 2025

Process transactions accurately and efficiently at the point of sale. Generous employee discount on shoes, clothing, and accessories.

Growth Lead

Company: Snaplii

Location: Chicago, IL

Posted Aug 28, 2025

Proficiency with data analysis tools (e.g., Google Analytics, Mixpanel, Amplitude, Metabase), with experience in cohort analysis, retention modeling, and…

Graphic Designer

Company: Traffic Tech Inc.

Location: Chicago, IL

Posted Aug 29, 2025

A bachelor’s degree in graphic design, marketing, or a related field. Design and develop creative concepts, layouts, and visual assets that align with our brand…

RN - Pre-Admission Testing - Days

Company: Endeavor Health

Location: Elmhurst, IL

Posted Aug 29, 2025

Employs critical thinking skills, assesses patients' condition, recognizes changes, plans and evaluates care, monitors patients' progress, and records pertinent…

Sales Specialist

Company: Christofle Silver Inc.

Location: Chicago, IL

Posted Aug 29, 2025

Develop local and international client book with the ability to recruit and develop top clients, inclusive of interior designers, estate managers, corporations.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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