Excellent Customer Service Skills Jobs in Chicago, IL

77,346 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Customer Service Specialist

Company: PComm Direct

Location: Addison, IL

Posted Aug 30, 2025

Coordinate production of print projects, including working with sales, production and design teams to ensure all project aspects are aligned.

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Customer Service & Sale Representative

Company: GLOBAL TALENT NEXUS

Location: Lombard, IL

Posted Aug 31, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

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full-time

Chair, Department of Obstetrics and Gynecology

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Sep 01, 2025

View Details Apply on healthecareers.com

Customer Success Supervisor

Company: KO Business Solutions

Location: Elk Grove Village, IL

Posted Aug 31, 2025

High school diploma required; Bachelor’s degree in business or related field preferred. Familiarity with CRM systems and reporting tools.

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Senior Brand Manager, Brand Growth & Innovation, Adult & Feminine Care

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 31, 2025

Proven capability to lead in a matrix organization driving collaboration across businesses and functions. Strong understanding of brand foundational tools,…

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Senior Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 30, 2025

Prepare reports to substantiate individual transactions prior to monthly close process. The Senior Accountant will compile and analyze financial information to…

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Financial Reporting Manager

Company: Tootsie Roll Industries

Location: Chicago, IL

Posted Aug 29, 2025

Support the tax department with quarterly income tax analysis and review including deferred tax as well as preparing and providing key information for use in…

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Senior Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 30, 2025

Prepare reports to substantiate individual transactions prior to monthly close process. The Senior Accountant will compile and analyze financial information to…

View Details Apply on SimplyHired

Maintenance Electrician - 2nd Shift

Company: Edsal Manufacturing

Location: Chicago, IL

Posted Sep 01, 2025

Diagnose and repair electrical components of hydraulic and pneumatic machinery. Edsal seeks a dynamic individual to join our team as the Maintenance Electrician…

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full-time new grad academic

Academic Physicians - Child Abuse Pediatricians

Company: The University of Chicago

Location: Chicago, Illinois

Posted Aug 31, 2025

View Details Apply on healthecareers.com

Maintenance Electrician - Days B

Company: Sherwin-Williams

Location: Chicago, IL

Posted Sep 01, 2025

Have at least an industrial, electrical, and/or welding certifications or license. Understands basic electrical and pneumatic diagrams, familiar with 12 VDC to…

View Details Apply on SimplyHired

Customer Service Representative I

Company: Endeavor Health

Location: Chicago, IL

Posted Aug 29, 2025

Unique or Preferred Skills: Driver’s license. Answers a high volume of calls promptly ensuring outstanding customer service at all times.

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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