Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Customer Service Specialist

Company: PComm Direct

Location: Addison, IL

Posted Aug 30, 2025

Coordinate production of print projects, including working with sales, production and design teams to ensure all project aspects are aligned.

Customer Service & Sale Representative

Company: GLOBAL TALENT NEXUS

Location: Lombard, IL

Posted Aug 31, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

Customer Success Supervisor

Company: KO Business Solutions

Location: Elk Grove Village, IL

Posted Aug 31, 2025

High school diploma required; Bachelor’s degree in business or related field preferred. Familiarity with CRM systems and reporting tools.

Senior Brand Manager, Brand Growth & Innovation, Adult & Feminine Care

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 31, 2025

Proven capability to lead in a matrix organization driving collaboration across businesses and functions. Strong understanding of brand foundational tools,…

Senior Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 30, 2025

Prepare reports to substantiate individual transactions prior to monthly close process. The Senior Accountant will compile and analyze financial information to…

Financial Reporting Manager

Company: Tootsie Roll Industries

Location: Chicago, IL

Posted Aug 29, 2025

Support the tax department with quarterly income tax analysis and review including deferred tax as well as preparing and providing key information for use in…

Senior Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 30, 2025

Prepare reports to substantiate individual transactions prior to monthly close process. The Senior Accountant will compile and analyze financial information to…

Maintenance Electrician - 2nd Shift

Company: Edsal Manufacturing

Location: Chicago, IL

Posted Sep 01, 2025

Diagnose and repair electrical components of hydraulic and pneumatic machinery. Edsal seeks a dynamic individual to join our team as the Maintenance Electrician…

Maintenance Electrician - Days B

Company: Sherwin-Williams

Location: Chicago, IL

Posted Sep 01, 2025

Have at least an industrial, electrical, and/or welding certifications or license. Understands basic electrical and pneumatic diagrams, familiar with 12 VDC to…

Customer Service Representative I

Company: Endeavor Health

Location: Chicago, IL

Posted Aug 29, 2025

Unique or Preferred Skills: Driver’s license. Answers a high volume of calls promptly ensuring outstanding customer service at all times.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages

© 2026 Job Transparency. All rights reserved.