Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

SAS in Jewel – Part Time Retail Merchandiser

Company:

Location: Downers Grove, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Software Engineer III - Full Stack Java/React

Company: JPMorgan Chase

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

IT Infrastructure Architect

Company:

Location: Oak Park, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Graphic Web Designer

Company:

Location: Lake Bluff, IL

Posted Feb 03, 2025

View Details Apply on The Muse
value unique backgrounds experiences and perspectives driving revenue growth through strategic partnerships execute joint go-to-market strategies with ISV partners

ISV Partner Account Manager, MM

Company: Klaviyo

Location: Chicago, IL

Posted Feb 02, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking an ISV Partner Account Manager. This role involves driving revenue growth through strategic partnerships, executing high-impact go-to-market strategies, and collaborating with sales and marketing teams. The manager will also build and maintain strong relationships with partners, work on joint demand generation campaigns, and monitor sales performance. The ideal candidate should have a sales orientation, strong negotiation skills, deep market and product knowledge, and be data-driven. Klaviyo offers competitive benefits and a culture of learning.

View Details Apply on BuiltIn

Microsoft 365 System Administrator

Company:

Location: Deerfield, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Store Manager in Training

Company: CVS Health

Location: Champaign, IL

Posted Feb 03, 2025

View Details Apply on The Muse

IT Infrastructure Architect

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

View Details Apply on The Muse
hospital staffing agency full time

Travel Nurse RN - ED - Emergency Department - $2,310 per week

Company: Travel Nurses, Inc.

Location: Chicago, Illinois

Posted Feb 02, 2025

View Details Apply on healthecareers.com

Database Administrator

Company:

Location: Gurnee, IL

Posted Feb 03, 2025

View Details Apply on The Muse
hospital travel mentorship

Travel Nurse RN - ED - Emergency Department - $2,328 per week

Company: Magnet Medical

Location: Chicago, Illinois

Posted Feb 02, 2025

View Details Apply on healthecareers.com

Junior Photo Project Coordinator

Company:

Location: Gurnee, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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